Transportation Supervisor

Lineage Logistics Services; Newmarket; Presencial; CAD 61.000 - 95.000; Jornada completa

Descripción de la vacante

Lineage Logistics is seeking a Transportation Supervisor to oversee cross-functional dispatch coverage for Toronto West and regional operations. The role coordinates daily transportation activities, driver assignments and shipments, collaborating with drivers, customers, and warehouse teams to uphold service levels, safety, and efficiency.

Key duties include load planning, resource optimization, and performance reporting.

Formación

• 5+ years in transportation, dispatch or planning, preferably LTL.
• Experience coordinating drivers, owner-operators, and third-party carriers is an asset.
• Working knowledge of TruckMate and MS Office applications (Excel, Word, Outlook).
• Post-secondary education in Transportation, Logistics, Operations or related field preferred.
• Strong organizational, analytical and communication skills; able to manage priorities.

Responsabilidades

• Coordinate load planning, driver assignments, shipment tracking, pickups and deliveries across dispatch functions.
• Optimize driver, truck and third-party carrier resources to meet schedules.
• Provide coverage for vacations, sick days and workload changes.
• Monitor delays, missed appointments and service issues; escalate when needed.
• Maintain communication with drivers, customers and internal teams for timely service.

Conocimientos

Transportation

Dispatch

Planning

Microsoft Office

TruckMate

Attention to detail

Communication

Educación

Post-secondary in Transportation/Logistics/Operations

Herramientas

TruckMate

Excel

Word

Outlook

Descripción del empleo

The Transportation Supervisor provides cross-functional dispatch coverage for Toronto West, California, eastbound and local operations. This role coordinates daily transportation activities, driver assignments and shipment delivery while working closely with drivers, customers, warehouse personnel and internal teams. The primary focus is to maintain service levels, ensure safety and compliance, improve operational efficiency, and provide consistent support across all four dispatch functions.

KEY RESPONSIBILITIES

Dispatch & Transportation Operations

• Coordinate load planning, driver assignments, shipment tracking, pickups and deliveries across all dispatch functions.
• Optimize driver, truck and third-party carrier resources to meet customer schedules efficiently.
• Provide vacation, sick-day and workload coverage, adapting to changing operational priorities.
• Monitor shipment delays, missed appointments and service exceptions, escalating significant issues to the Transportation Manager.

Driver Communication, Safety & Compliance

• Maintain regular communication with drivers, customers, warehouse personnel and internal teams to ensure timely service and effective issue resolution.
• Support compliance with transportation legislation, company policies and the Transportation Safety Plan, including driver hours, vehicle inspections, maintenance schedules and required documentation.
• Support driver onboarding, coaching and performance improvement to promote safe driving practices and consistent service standards.

Documentation, Systems & Reporting

• Prepare and verify bills of lading, proof of delivery (PODs), customs documentation and cross-border shipping paperwork.
• Maintain accurate shipment records, driver activities, trailer information and dispatch updates in TruckMate.
• Track operational KPIs, report delays and exceptions, and assist with performance reporting and identifying opportunities to improve efficiency.
• Support administrative tasks, including data entry, outstanding paperwork, fuel documentation, carrier invoices and shipment follow-ups.

Team Collaboration & Continuous Improvement

• Work closely with Transportation and Warehouse teams to maintain clear handovers and consistent operating procedures.
• Identify opportunities to reduce administrative backlogs, improve service levels, optimize resources and control costs.
• Contribute to a safe, customer-focused and collaborative work environment.

QUALIFICATIONS

• 5 years of experience in transportation, dispatch or planning, preferably in a less-than-truckload (LTL) environment.
• Experience coordinating company drivers, owner-operators and third-party carriers is an asset.
• Working knowledge of transportation systems, ideally TruckMate, and Microsoft Office applications, particularly Excel, Word and Outlook.
• Post-secondary education in Transportation, Logistics, Operations or a related field is preferred.
• Strong organizational, analytical and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills and a strong customer service mindset.
• Ability to work independently, adapt to changing operational needs and identify process improvements.
• Strong commitment to workplace health and safety, regulatory compliance and operational accuracy.

The compensation range for this job profile is $60,900 - 95,200. For this specific role we are targeting a base salary in the range of $72,000 to $75,000.

The compensation package offered will depend on the candidate's ability to meet the requirements of the role and a range of factors unique to each candidate, including but not limited to their skill set, years and depth of experience, certifications, and location.

Pay Range:$60,900.00 - $95,200.00

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and select