Transportation Supervisor

Lineage; Newmarket; Presencial; CAD 61.000 - 95.000; Jornada completa

Descripción de la vacante

Lineage is seeking an experienced Transportation Supervisor to oversee cross-functional dispatch coverage for Toronto West, California, eastbound and local operations. You will coordinate daily transportation activities, driver assignments and shipment delivery while working closely with drivers, customers, warehouse personnel and internal teams.

The role focuses on maintaining service levels, ensuring safety and compliance, and improving operational efficiency across all dispatch functions.

Formación

• 5 years of experience in transportation, dispatch or planning.
• Experience coordinating company drivers, owner-operators and third-party carriers is an asset.
• Working knowledge of transportation systems, ideally TruckMate, and Microsoft Office applications, particularly Excel, Word and Outlook.
• Post-secondary education in Transportation, Logistics, Operations or a related field is preferred.
• Strong organizational, analytical and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills and a strong customer service mindset.
• Ability to work independently, adapt to changing operational needs and identify process improvements.
• Strong commitment to workplace health and safety, regulatory compliance and operational accuracy.

Responsabilidades

• Coordinate load planning, driver assignments, shipment tracking, pickups and deliveries across all dispatch functions.
• Optimize driver, truck and third-party carrier resources to meet customer schedules efficiently.
• Provide vacation, sick-day and workload coverage, adapting to changing operational priorities.
• Monitor shipment delays, missed appointments and service exceptions, escalating significant issues to the Transportation Manager.
• Maintain regular communication with drivers, customers, warehouse personnel and internal teams to ensure timely service and effective issue resolution.
• Support driver onboarding, coaching and performance improvement to promote safe driving practices and consistent service standards.
• Prepare and verify bills of lading, proof of delivery (PODs), customs documentation and cross-border shipping paperwork.
• Track operational KPIs, report delays and exceptions, and assist with performance reporting and identifying opportunities to improve efficiency.

Conocimientos

Dispatch planning

Driver coordination

TruckMate

Excel

Customer service

Communication

Educación

Post-secondary education

Herramientas

Microsoft Office

Descripción del empleo

The Transportation Supervisor provides cross-functional dispatch coverage for Toronto West, California, eastbound and local operations. This role coordinates daily transportation activities, driver assignments and shipment delivery while working closely with drivers, customers, warehouse personnel and internal teams. The primary focus is to maintain service levels, ensure safety and compliance, improve operational efficiency, and provide consistent support across all four dispatch functions.

Key Responsibilities

Dispatch & Transportation Operations

• Coordinate load planning, driver assignments, shipment tracking, pickups and deliveries across all dispatch functions.
• Optimize driver, truck and third-party carrier resources to meet customer schedules efficiently.
• Provide vacation, sick-day and workload coverage, adapting to changing operational priorities.
• Monitor shipment delays, missed appointments and service exceptions, escalating significant issues to the Transportation Manager.

Driver Communication, Safety & Compliance

• Maintain regular communication with drivers, customers, warehouse personnel and internal teams to ensure timely service and effective issue resolution.
• Support compliance with transportation legislation, company policies and the Transportation Safety Plan, including driver hours, vehicle inspections, maintenance schedules and required documentation.
• Support driver onboarding, coaching and performance improvement to promote safe driving practices and consistent service standards.

Documentation, Systems & Reporting

• Prepare and verify bills of lading, proof of delivery (PODs), customs documentation and cross-border shipping paperwork.
• Maintain accurate shipment records, driver activities, trailer information and dispatch updates in TruckMate.
• Track operational KPIs, report delays and exceptions, and assist with performance reporting and identifying opportunities to improve efficiency.
• Support administrative tasks, including data entry, outstanding paperwork, fuel documentation, carrier invoices and shipment follow-ups.

Team Collaboration & Continuous Improvement

• Work closely with Transportation and Warehouse teams to maintain clear handovers and consistent operating procedures.
• Identify opportunities to reduce administrative backlogs, improve service levels, optimize resources and control costs.
• Contribute to a safe, customer-focused and collaborative work environment.

Qualifications

• 5 years of experience in transportation, dispatch or planning, preferably in a less-than-truckload (LTL) environment.
• Experience coordinating company drivers, owner-operators and third-party carriers is an asset.
• Working knowledge of transportation systems, ideally TruckMate, and Microsoft Office applications, particularly Excel, Word and Outlook.
• Post-secondary education in Transportation, Logistics, Operations or a related field is preferred.
• Strong organizational, analytical and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills and a strong customer service mindset.
• Ability to work independently, adapt to changing operational needs and identify process improvements.
• Strong commitment to workplace health and safety, regulatory compliance and operational accuracy.

The compensation range for this job profile is $60,900 - 95,200. For this specific role we are targeting a base salary in the range of $72,000 to $75,000.

The compensation package offered will depend on the candidate’s ability to meet the requirements of the role and a range of factors unique to each candidate, including but not limited to their skill set, years and depth of experience, certifications, and location.

Pay Range:$60,900.00 - $95,200.00

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

This posting is for an available vacancy.

Our Commitment to Human-First Recruiting

At Lineage, we believe that hiring is about people, not just profiles. Our recruiting team leads every step of the process with a human-first approach, ensuring fairness, transparency, and meaningful connections.

To enhance efficiency and improve your experience, we responsibly leverage the power of AI for administrative tasks such as keyword matching, gathering relevant information, and scheduling interviews. AI helps us streamline processes, but every employment decision is made by people—because we value your individuality and potential above all else.

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