Transportation Coordinator

Insight Global; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

Insight Global is seeking a Night Shift Transportation Coordinator to join the Calgary, Alberta transportation team. You will serve as the primary contact for drivers, ensuring shipments move efficiently, customer commitments are met, and transportation operations remain compliant and on schedule.

Working in a fast-paced 24/7 transportation environment, you will coordinate driver activity, monitor load execution, manage shipment updates, and resolve daily operational issues.

Qualifications

• 2+ years of experience in transportation, dispatch, fleet coordination, logistics, or a related field.
• Experience supporting drivers and over-the-road transportation operations.
• Strong communication and customer service skills with the ability to act as a liaison between drivers, customers, and internal teams.
• Proven ability to prioritize multiple tasks and resolve issues in a fast-paced transportation environment.
• Experience tracking shipments, coordinating load assignments, and monitoring delivery performance.
• Strong problem-solving skills and ability to manage schedule changes, delays, and operational disruptions.

Responsibilities

• Coordinate driver activity to ensure shipments move efficiently and commitments are met.
• Monitor load execution and manage shipment updates in real time.
• Resolve daily operational issues to minimize disruption and delays.
• Support over-the-road transportation operations and communicate with drivers, customers, and internal teams.

Skills

Transportation coordination

Dispatch experience

Fleet coordination

Logistics operations

Customer service

Communication skills

Problem solving

Schedule prioritization

Cross-border coordination

Tools

Microsoft Outlook

Microsoft Teams

Job description

Insight Global is seeking a (Night Shift) Transportation Coordinator to join one of our top retail client's Transportation team in Calgary, Alberta. This individual will serve as the primary point of contact for drivers, ensuring shipments move efficiently, customer commitments are met, and transportation operations remain compliant and on schedule. Working in a fast-paced 24/7 transportation environment, the successful candidate will coordinate driver activity, monitor load execution, manage shipment updates, and resolve daily operational issues. This role requires strong communication, problem-solving, and multitasking abilities, as well as experience supporting over-the-road transportation operations.

Required Skills & Experience

• -2+ years of experience in transportation, dispatch, fleet coordination, logistics, or a related field
• -Experience supporting drivers and over-the-road transportation operations
• -Strong communication and customer service skills with the ability to act as a liaison between drivers, customers, and internal teams
• -Proven ability to prioritize multiple tasks and resolve issues in a fast-paced transportation environment
• -Experience tracking shipments, coordinating load assignments, and monitoring delivery performance
• -Strong problem-solving skills and ability to manage schedule changes, delays, and operational disruptions
• -Proficiency with Microsoft Outlook and Microsoft Teams
• -Cross-border transportation and customs coordination experience

Nice to Have Skills & Experience

• -Experience with transportation management systems such as PC Miler, Trimble/TruckMate, Samsara, or BorderConnect