Transportation Control Tower Specialist (Logistics Operations)

ManpowerGroup, Inc.; Toronto; Presencial; CAD 34.000 - 49.000; Jornada completa

Descripción de la vacante

Transportation & Logistics Operations is seeking a Transportation Control Tower Specialist (Logistics Operations) to support day-to-day network coordination at 325 Humber College Blvd, Etobicoke, ON. This night shift (11pm–7am) role focuses on monitoring performance, communicating with carriers, and resolving disruptions across a broad transportation network.

The ideal candidate has a college diploma in Transportation, Logistics or Supply Chain Management, 4+ years in operations, and strong data

Formación

• College diploma or degree in Transportation, Logistics, or Supply Chain Management (or equivalent experience).
• 4+ years of experience in transportation or logistics operations, preferably within a control tower or dispatching environment.
• Demonstrated ability to analyze data, identify patterns, and recommend process improvements.
• Strong communication, coordination, and problem‑solving skills.

Responsabilidades

• Monitor and track network performance, proactively identifying and resolving discrepancies or delays.
• Communicate effectively with internal teams, external vendors, and carriers to ensure accurate and timely updates.
• Manage operational or mechanical issues by facilitating recovery plans and coordinating with vendors and local operations.
• Create, track, and manage incidents using case management tools and ensure timely resolution.
• Generate reports and analyze data to identify trends, areas of improvement, and performance gaps.

Conocimientos

Data analysis

Communication

Problem solving

Coordination

Educación

College diploma or degree in Transportation/Logistics

Herramientas

Case management systems

Reporting tools

Data tracking

Descripción del empleo

Our client, Transportation & Logistics Operations is seeking a Transportation Control Tower Specialist (Logistics Operations) to join their team. As a Transportation Control Tower Specialist, you will be part of the Logistics Operations team supporting day-to-day transportation network coordination. The ideal candidate will have strong communication, sharp problem-solving, and a data-driven mindset that will align successfully in the organization.

Job Title: Transportation Control Tower Specialist (Logistics Operations)

Location: 325 Humber College Blvd, Etobicoke, ON

Pay Range: $30/hour

Shift: 11pm to 7am (Night)

What's the Job?

• Monitor and track network performance, proactively identifying and resolving discrepancies or delays.
• Communicate effectively with internal teams, external vendors, and carriers to ensure accurate and timely updates.
• Manage operational or mechanical issues by facilitating recovery plans and coordinating with vendors and local operations.
• Create, track, and manage incidents using case management tools and ensure timely resolution.
• Generate reports and analyze data to identify trends, areas of improvement, and performance gaps.

What's Needed?

• College diploma or degree in Transportation, Logistics, or Supply Chain Management (or equivalent experience).
• 4+ years of experience in transportation or logistics operations, preferably within a control tower or dispatching environment.
• Demonstrated ability to analyze data, identify patterns, and recommend process improvements.
• Strong communication, coordination, and problem‑solving skills.
• Experience with case management systems, reporting tools, and data tracking is an asset.

What's in it for me?

• Play a critical role in maintaining stability across a large transportation network.
• Gain hands‑on experience in network control, logistics coordination, and operational analytics.
• Be part of a supportive and collaborative team that values efficiency, innovation, and continuous improvement.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.