Transport Supervisor

Lineage; Kelowna; On-site; CAD 60,000 - 96,000; Full time

Job summary

A leading logistics company is seeking a Transport Supervisor in Kelowna to lead a team in managing efficient pick-ups and deliveries. This hands-on role emphasizes safety, service excellence, and compliance while driving performance and continuous improvement. Responsibilities include supervising operations, coaching staff, and ensuring customer satisfaction.

Benefits

Medical and dental insurance

Basic life and disability insurance

RRSP matching

Paid time off

Qualifications

• 2+ years of supervisory experience in transportation, warehousing, or logistics.
• Strong leadership and coaching skills.
• Knowledge of transportation regulations and safety compliance.

Responsibilities

• Lead and model a strong safety-first culture.
• Supervise daily driver operations and compliance.
• Support office operations and customer service.

Skills

Leadership

Communication

Problem-solving

Analytical skills

Customer service

Tools

Microsoft Office

Dispatch systems

Transportation tech (e.g., Truckmate)

Job description

As a Transport Supervisor, you will lead a small, dedicated team to ensure efficient daily operations of pick-ups and deliveries. You’ll oversee driver scheduling, routing, and performance, while maintaining a strong focus on safety, service excellence, and compliance. This is a hands-on leadership role in a fast-paced environment with strong collaboration across terminal and network teams.

Key Responsibilities

• Lead and model a strong safety-first culture, supporting H&S and food safety programs (HACCP, Cold Chain Assurance).
• Supervise daily driver operations: dispatch, route optimization, and compliance with hours of service and maintenance schedules.
• Coach and manage drivers for safety, service quality, and performance; oversee training, onboarding, and documentation.
• Support office operations and customer service: prioritize daily tasks, monitor KPIs, and ensure service excellence.
• Collaborate with internal teams to improve customer satisfaction, streamline processes, and support growth initiatives.
• Maintain driver records, ensure regulatory compliance, and participate in Joint Health & Safety Committee meetings.
• Support budget adherence, monitor performance reports, and manage office resources, supplies, and payables.
• Champion continuous improvement and employee engagement across transportation and warehousing functions.

What You Bring

• 2+ years of supervisory experience in transportation, warehousing, or logistics.
• Strong leadership and coaching skills with a collaborative and hands-on approach.
• Proven ability to drive performance, improve processes, and lead change.
• Excellent communication and customer service skills.
• Strong organizational and analytical skills; ability to prioritize and problem-solve in a dynamic environment.
• Proficiency with Microsoft Office; experience with dispatch systems and transportation tech (e.g., Truckmate) is a plus.
• Knowledge of transportation regulations and safety compliance.
• Commitment to health & safety and a passion for team and service excellence.

Pay Range:$60,900.00 - $95,200.00

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.