Transition Team Assistant Manager

Raymond James Financial; Toronto; Hybrid; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Health Benefits

RRSP Matching

Employee Stock Purchase Plan

Paid Time Off

Volunteer Days

Discretionary Bonuses

Tuition Reimbursement

Job summary

Raymond James Ltd. is seeking a Transition Team Assistant Manager to lead and mentor a team of Transition Planners and Administrators. You will oversee onboarding, ensure timelines are met, and drive performance improvements across transition processes.

The role requires leadership experience in financial services, strong communication skills, and proficiency with Microsoft Office and CRM tools. Competitive compensation and benefits are offered in a client-focused environment.

Qualifications

• 5+ years in the Investment Brokerage or Financial Services Industry
• College diploma or degree, or equivalent combination of education and experience
• Completion of CSC and CPH certifications
• Strong proficiency in Microsoft Office suite
• Excellent organizational, communication and problem-solving skills

Responsibilities

• Oversee Transition Planners and Transition Administrators daily activities
• Mentor, coach, and escalate for team members
• Assist in performance management, development, and training
• Drive engagement, productivity and accountability within the team
• Oversee onboarding of Financial Advisors and Agents
• Act as primary contact for assigned transitions
• Monitor progress and report to stakeholders and senior management
• Coordinate timelines, deliverables and milestones
• Customize transition plans based on advisor needs
• Ensure policy and procedure compliance in operations and technology

Skills

Leadership & coaching

Stakeholder management

Presentation & communication

Problem solving

Multitasking under pressure

Professionalism & discretion

Teamwork & independence

Education

College diploma or degree, or equivalent

Canadian Securities Course (CSC)

Conduct and Practices Handbook (CPH)

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Microsoft Dynamics CRM

Dataphile

Job description

Job Description - Transition Team Assistant Manager (2600545)

At Raymond James,wedevelop,wecollaborate,wedecide,wedeliver, andweimprove together.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

How does the role impact the organization?

Raymond James Ltd. is seeking a qualified Transition Assistant Manager to join the team. Raymond James Ltd. is one of Canada’s leading independent investment dealers offering high-quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

What will your role be responsible for?

• Support direct oversight and day-to-day guidance of Transition Planners and Transition Administrators
• Act as a mentor, coach, and escalation point for team members
• Assist in performance management, development, and training of team staff
• Help drive team engagement, productivity, and accountability
• Oversee and actively participate in onboarding of Financial Advisors and Agents
• Act as a primary point of contact for assigned transitions
• Monitor transition progress and provide regular updates to stakeholders and senior management
• Coordinate and manage transition timelines, deliverables, and milestones
• Customize transition plans based on individual advisor needs
• Ensure adherence to policies and procedures related to compliance, operations, and technology
• Maintain and improve transition processes, checklists, and reporting tools
• Analyze transition metrics and provide recommendations for improvement
• Assist in managing departmental goals, projects, and initiatives
• Support quality assurance and documentation accuracy throughout transitions
• Act as a liaison between Financial Advisors and internal departments
• Maintain ongoing communication with transitioning advisors and their teams
• Coordinate advisor setup, including IT, office setup, and required approvals
• Facilitate CIRO registration and insurance requirements
• Contribute to departmental projects and cross-functional initiatives
• Participate in presentations to prospective Financial Advisors during head office visits (HOV)
• Assist in developing new training materials, tools, and systems
• Support continuous improvement and innovation within the transition function

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offersflexible workstyles,a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

To qualify for this opportunity, you possess:

• 5+ years in the Investment Brokerage or Financial Services Industry
• College diploma or degree, or equivalent combination of education and experience
• Completion of the Canadian Securities Course (CSC)
• Completion of the Conduct and Practices Handbook (CPH)
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook & Copilot)
• Excellent organizational, communication, and problem-solving skills
• Prior leadership, supervisory, or assistant management experience
• Experience with Dataphile and Microsoft Dynamics CRM
• Strong understanding of Financial Advisor and Sales Assistant processes
• Strong leadership and coaching capabilities
• Ability to manage multiple priorities in a fast-paced environment
• Excellent interpersonal and stakeholder management skills
• Strong attention to detail and accuracy
• Proactive mindset with sound decision-making ability
• Ability to work independently and within a team
• Strong presentation and communication skills
• High level of professionalism, discretion, and confidentiality

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

Salary Range:$90,000 - 100,000 annually, in addition to competitive performance bonuses/incentives.

Actual compensation will be determined based on skills, experience, internal equity, and other job requirements.
This posting is for an existing vacancy.

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at [e-mail]. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

We may use automated or AI-enabled tools to support parts of our recruitmentand screening process, including screening, assessing or selecting applicants where applicable. These tools help us review applications efficiently,but they donot replace human decision-making.

Raymond James Ltd. is a member of the Investment IndustryRegulatory Organization of Canada (IIROC) and of the Canadian Investor ProtectionFund (CIPF). Customers’ accounts are protected by the Canadian Investor ProtectionFund within specified limits. A brochure describing the nature and limits ofcoverage is available upon request or at . 3Macs, MacDougall,MacDougall & MacTier and Raymond James Correspondent Services are divisions ofRaymond James Ltd. Raymond James Ltd. is an integrated financial services firm. Itssubsidiaries, Raymond James Investment Counsel Ltd., Raymond James FinancialPlanning Ltd., Raymond James Trust (Canada) and Raymond James Trust (Québec) Ltd.are not members of the IIROC or the CIPF. Please consult each subsidiary’s webpagesfor applicable corporate, regulatory or membership information.www.cipf.ca