Transition Facilitator

WNHAC; Kenora; On-site; CAD 63,000 - 85,000; Full time

Benefits offered by this job

HOOPP pension plan

Job summary

WNHAC is seeking a Transition Facilitator to connect clients with health and social services, bridging traditional Indigenous healing with Western care models.

The role focuses on culturally safe care, ensuring smooth hospital-to-community transitions and collaboration with partners to improve outcomes for Indigenous communities.

Qualifications

• Post-secondary education with a health or social services focus and 3–5 years' experience in case management.
• Advanced patient navigation Level 1 & 2 courses are preferred.
• Excellent advocacy, communication, organizational and computer skills.
• Strong understanding of Indigenous culture and wholistic health care.

Responsibilities

• Provide culturally safe and appropriate services and report on program outcomes.
• Engage partners and communities to co-create and support a continuum of services.
• Build capacity through training, coaching, and mentoring of health care providers.
• Incorporate Ontario Quality Standards and transitions between hospital and home care.
• Coordinate transitions with community navigators and care teams.
• Engage clients and families in care planning and transition from hospital to home.
• Collaborate with stakeholders to improve continuity of care.
• Participate in committees and ongoing professional development.

Skills

Advocacy

Communication

Organizational skills

Computer skills

Anishinaabemowin (asset)

Education

Health or social services focus

Advanced patient navigation Level 1 & 2

LEAP training asset

Job description

Employment Opportunity Full-Time (Existing Position)

Transition Facilitator

We provide primary health care through a range of options including prevention, assessment, diagnosis, and treatment. Our interprofessional teams include health professionals, educators and support workers representing both traditional Indigenous and contemporary models of care and using wholistic health and community development concepts.

This position connects people with health and social services that will result in improved health outcomes, and healthier families and communities. It is also intended to address system level challenges that impact planned transitions in care for people being discharged from a regional facility to a First Nation or other community, and bridge understanding between traditional and western approaches to health and healing with a focus on quality, equitable access and culturally safe care.

This position supports implementation of an Indigenous Transitional Care Model by working with health and social service providers to facilitate access to optimal supports for clients requiring health care services.

NOTE: Indigenous traditional practices involve cultural ceremonies and burning sacred medicines including tobacco, sweetgrass, sage and cedar within the work setting.

PRIMARY DUTIES / RESPONSIBILITIES:

• Ensure provision, tracking, and reporting of culturally safe and appropriate services and activities that address the nine essential elements of the FNIHCC OR program and document the impact of program activities on identified regional gaps.
• Engage partners, communities, and colleagues to co-create, Initiate, and support a continuum of collaborative processes and services that are culturally safe, acknowledge historical trauma, present day circumstances, and emerging/future community needs.
• Build capacity through ongoing training, coaching, and mentoring to ensure that health care providers have appropriate knowledge and work within appropriate limits of training and acquired skills.
• Incorporate Ontario Quality Standards, Transitions Between Hospital and Home Care for People of All Ages in development, maintenance and evaluation processes.
• Participate in quarterly FNIHCC OR Community of Practice teleconferences.
• Collaborate with stakeholders to ensure continuity of care and improve transitions from hospital to community care environments.
• Facilitate early engagement of client, family and caregivers in development of care plans, and transition from hospital to home environment.
• Coordinate proactive, seamless care transitions with community navigators and all health care providers and organizations involved in the person’s care.
• Establish and maintain strong linkages with community sector, especially organizations that deliver Home and Community Care services.
• Participate in ongoing professional development and training relevant to job requirements.
• Participate in organizational committees and teamwork activities.
• Other duties as required. In extenuating situations or in the event of an emergency, may be redeployed to ensure provision of essential services

QUALIFICATIONS:

• post-secondary education with a health or social services focus, and 3-5 years’ experience that includes significant case management, ideally in a community-focused setting;
• advanced patient navigation level 1 & 2 courses; palliative care for front line workers in first nations communities training; learning essential approaches to palliative and end of life care (LEAP) an asset;
• excellent advocacy, communication, organizational, and computer skills;
• excellent understanding of all aspects of the health care system to facilitate seamless transitions between levels of care across the continuum;
• demonstrated ability to work independently while being an effective team member;
• deep understanding and experience of Indigenous culture, values, and perspectives as well as traditional and contemporary health care practices, and wholistic health and wellbeing; ability to speak and understand Anishinaabemowin a definite asset;
• experience working in an Indigenous organization; understanding and/or willingness to learn of Indigenous culture and values;
• proof of immunization in compliance with policy requirements is mandatory;
• valid drivers’ license, own vehicle and willingness and ability to travel required;
• criminal records check and current drivers’ abstract required;
• commitment to ongoing training and professional development relevant to job requirements; and
• positive attitude and capacity to act as a healthy lifestyle role model.

Salary:

$62,575 - $85,265 annually with excellent benefits, including HOOPP pension plan. Salary is based on education and experience.

APPLICATION DEADLINE: Friday October 9, 2026

Transition Facilitator

Email: [e-mail]
Website: WNHAC.org

Fax: [phone]

Phone: (888) MYWNHAC

We thank all applicants for their interest in this position; however, please note only those selected for an interview will be contacted. As an Indigenous employer we encourage First Nations, Inuit, and Metis applicants to apply.

We welcome and encourage applications from people with disabilities and will provide accessibility accommodations as part of the application process upon request.