Transit Supervisor Full Time

Southeast Area Transit District; Grand River; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established public transportation provider is seeking a dedicated individual to join their team. This role involves monitoring transit operators, responding to field incidents, and ensuring compliance with operating procedures. The ideal candidate is safety-driven, enjoys working in a team, and possesses strong customer service skills. With competitive compensation and excellent benefits, this position offers a chance to make a significant impact on the community's transportation services. If you are detail-oriented and ready to take on a rewarding challenge, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Sick Days

Personal Days

457(b) Retirement Plan

Employee Assistance Program

Qualifications

• Must be at least 21 years old with valid CDL (Class A or B).
• Ability to work all shifts including nights and weekends.

Responsibilities

• Monitors transit operators and ensures policies are followed.
• Responds to field problems and customer inquiries.
• Coordinates with maintenance staff and first responders.

Skills

Customer Service

Supervision

Scheduling

Basic English

Spanish

Safety Awareness

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

The District is the region's public transportation provider with a strong public service ethic. We are looking for an energetic, conscientious and detail-oriented individual who enjoys making a difference, a quick learner who can take the initiative, is safety-driven, and enjoys being part of a small team that takes pride in their service to the community and support for its front-line employees.



JOB DESCRIPTION/RESPONSIBILITIES:

* Monitors and directs transit operators and ensures that operating policies and procedures are followed.

* Responds to problems in the field such as road-calls, detours, and collisions.

* Assists in scheduling and assigning operators.

* Responds to inquiries from customers and investigates customer complaints.

* Coordinates with Maintenance staff for repairs and replacement of vehicles.

* Coordinates with First Responders as necessary for field incidents.

* Maintain records on operators and revenue vehicles and periodically prepares reports, gathers data, and prepares recommendations; completes required paperwork in timely manner.

* Assists with organizing and conducting operator training and re-training.

* Qualified to operate all types of revenue vehicles.

* Occasionally acts as substitute Dispatcher.

* Attends in-service training, seminars or other opportunities for professional development as made available by the District.

* Other related duties as assigned.

REQUIREMENTS/QUALIFICATIONS:

* Minimum possession of HS Diploma/GED.

* Must be able to effectively read, write and comprehend Basic English; ability to speak and understand Spanish is preferred.

* At least 21 years old, valid CDL (Class A or B) with P Endorsement and in addition either: S, V, F or A (CDIP accepted).

* No more than one (1) moving violation in the last three years.

* Prior experience or training in supervising and/or scheduling vehicle service and operators and customer service.

* Ability to work all shifts (including nights, weekends, holidays, and split shifts) and up to twelve (12) hours/day.

* Must not have outside employment that interferes with employment at SEAT.

* Ability to pass DOT physical exam and pre-employment testing meeting the physical requirements of the position.

* Safety Sensitive position and is subject to FTA Drug and Alcohol regulations.

* Must have basic computer skills in data entry and functional competence in Microsoft Word and Excel.

We offer competitive compensation and excellent benefits including medical, dental, vision, life, disability, paid vacation, sick, and personal days, 457(b) and an EAP program. Starting pay rate: $31.50/Hour.



Applications accepted until the position is filled.



SEAT is an EEO/AA Employer



Please send SEAT application, resume, and salary requirements to:

HR Manager

Mail: 21 Route 12, Preston CT 06365

Fax: [phone]

E-Mail: [e-mail]