Business Services Team Manager

Canonical; Moncton; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading provider of open source software is seeking a Business Services Team Manager. This role involves managing complex operations, travel logistics, and large-scale events. The ideal candidate will possess strong leadership and interpersonal skills, with a proven track record in management. Canonical offers competitive compensation, annual reviews, and a supportive work environment.

Benefits

USD 2,000 annual learning and development budget

Recognition rewards

Holiday leave

Maternity/paternity leave

Employee Assistance Programme

Travel opportunities

Travel upgrades

Qualifications

• Proven drive and ability to exceed expectations.
• Ability to work in a multicultural, global organization.

Responsibilities

• Travel approvals, logistics, and operations.
• Planning of complex company events four times a year.
• Management of company offices providing briefing and operational facilities.

Skills

Leadership

Interpersonal Skills

Judgment

Flexibility

Education

Undergraduate degree in a technical or business field

Exceptional academic record from high school and university

Job description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders across many sectors. The company is founder-led, profitable, and growing.

We are hiring a Business Services Team Manager

This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting, and management skills. It involves managing complex operations in the tech industry, including:

1. Large-scale company events involving travel for hundreds of people from over 80 countries, held four times a year.
2. Travel procurement and logistics, ensuring events run efficiently and safely, managing visas, travel issues, and unexpected situations.
3. Serving as an independent check on expense claims to ensure fairness, transparency, and accountability.
4. Providing traditional 'EA' services for company leads, including scheduling, report coordination, delegated approvals, and small projects.

Location

Worldwide, home-based, except in locations with offices such as London, Taipei, and Beijing.

Leadership and accountability

This team impacts every department at Canonical. The manager must have excellent judgment, interpersonal skills, confidence to hold people accountable, and a strong work ethic. Participation in all company events from planning to safety reviews is essential to build relationships and ensure smooth execution.

Responsibilities include:

• Travel approvals, logistics, and operations
• Expense review in line with policies
• Planning of complex company events four times a year
• Management of company offices providing briefing and operational facilities
• Global duty of care, health, and safety programs with comprehensive policies

Candidate requirements:

• Exceptional academic record from high school and university
• Undergraduate degree in a technical or business field
• Proven drive and ability to exceed expectations
• Leadership and management skills
• Good judgment in financial, policy, and interpersonal matters
• Ability to work in a multicultural, global organization
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, self-awareness
• Result-oriented with a strong personal drive
• Willingness to travel up to four times a year for events up to two weeks long

Additional skills:

• Travel industry experience
• Project and event management experience
• Business and corporate administration experience

What we offer:

We provide competitive compensation, annual reviews, performance bonuses, and benefits aligned with local and global standards, including:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Recognition rewards, holiday leave, maternity/paternity leave
• Employee Assistance Programme, travel opportunities, travel upgrades

About Canonical

Canonical is a pioneering tech firm leading the global open source movement. As the publisher of Ubuntu, a key platform for AI, IoT, and cloud, we are transforming software. We operate globally with high standards for hiring, expecting excellence from our team. Since 2004, we have been a remote-first company, encouraging innovative thinking, continuous learning, and skill development.

Canonical is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from all backgrounds and experiences, ensuring fair consideration for every candidate.