Sr. Application and Training Specialist

ITjobs.ca; Ottawa; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player seeks a Senior Application and Training Specialist to provide strategic guidance and support for enterprise software applications, particularly ERP systems. This role demands a wealth of experience in large-scale software applications and effective communication skills to bridge technical and non-technical stakeholders. You'll be pivotal in optimizing business application configurations and educating users on new features while staying abreast of AI applications in enterprise software. If you're looking to make a significant impact in a dynamic environment, this opportunity is tailored for you.

Qualifications

• 10+ years of experience in enterprise software and ERP systems.
• Strong background in software development and design lifecycle.

Responsibilities

• Provide technical expertise in enterprise applications and ERP systems.
• Collaborate with internal teams and external vendors for software solutions.

Skills

Enterprise Software Experience

ERP Systems Knowledge

Software Development

Analytical Skills

Problem-Solving Skills

Communication Skills

Knowledge of AI Technologies

Leadership Potential

Education

Bachelor’s Degree in Computer Science

Equivalent Experience

Tools

SAP

Oracle

Agile Methodologies

Job description

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Job Details

Job Title: Sr. Application and Training Specialist

Reports to: CIO

Company: The Taggart Group of Companies

Location: 3187 Albion Road South, Ottawa, Ontario

Company Overview

The Taggart Group of Companies is a family business with over 75 years of experience, specializing in real estate development, planning, design, finance, construction, and management. We develop, own, and manage commercial, residential, and industrial properties, and collaborate with third-party developers in Ottawa and Kingston.

Work Description

The Senior Application Specialist provides strategic guidance, support, and architecture for enterprise software applications, especially ERP systems. This role requires extensive experience with large-scale software applications, ERP solutions, and software development processes, along with effective communication skills for technical and non-technical stakeholders.

Major Responsibilities

1. Provide technical expertise in enterprise applications, including ERP systems and software architecture.
2. Support and define the architecture for ERP systems and related solutions.
3. Support business-critical systems through second and third-tier application support.
4. Collaborate with internal teams and external vendors such as Microsoft, Adobe, AutoDesk.
5. Ensure best practices in software development, including source control and design processes.
6. Communicate technical concepts clearly to all audiences.
7. Monitor application performance, updates, and quality assurance.
8. Optimize business application configurations for better performance and functionality.
9. Educate users on new application features.
10. Contribute to team structure and leadership roles.
11. Stay informed on AI applications in enterprise software and evaluate relevant solutions.
12. Participate in software and ERP-related projects.
13. Research emerging technologies to improve business solutions.

Qualifications

• 10 years of experience in enterprise software and ERP systems.
• Strong background in software development and design lifecycle.
• Hands-on experience with ERP solutions like SAP, Oracle, or similar.
• Knowledge of database management and enterprise software solutions.
• Familiarity with Agile and project management methodologies.
• Bachelor’s degree in Computer Science, Engineering, or related field (preferred), or equivalent experience.
• Strong analytical, problem-solving, and communication skills.
• Knowledge of latest AI technologies.
• Leadership potential, with future management aspirations.
• Ability to work independently and handle sensitive information discreetly.
• Valid driver’s license and access to a vehicle are assets.

Work Environment

• Providing service across multiple departments and companies, often under tight deadlines.
• Overtime may be required.

Application Process

Apply via taggartgroup.bamboohr.com/jobs. Only shortlisted candidates will be contacted.

Equal Opportunity & Accommodation

The Taggart Group of Companies is committed to diversity and providing accommodations during the recruitment process. For assistance, contact [e-mail]. All information is confidential.