Training and Enablement Specialist

Info-Tech Research Group International; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

Info-Tech Research Group is seeking an experienced Learning & Development professional to own the end-to-end onboarding program for the sales organization, ensuring a structured, engaging ramp for new hires.

You will design curricula, coach new hires, and collaborate with sales, marketing, and product teams to drive measurable enablement outcomes and improvements in time-to-productivity.

Qualifications

• Strong understanding of adult learning principles, instructional design methodologies, and sales processes.
• Excellent content creation, curriculum design, and facilitation skills.
• Experience managing learning programs or projects with multiple initiatives.
• Excellent communication, presentation, and interpersonal skills.

Responsibilities

• Own the end-to-end onboarding program for the sales organization.
• Manage logistics, scheduling, and execution of onboarding programs.
• Provide ongoing coaching and feedback to new hires to reach full productivity.
• Design, develop, and maintain sales training curricula and materials.
• Collaborate with sales leaders and SMEs to build engaging content.
• Evaluate and improve existing programs based on feedback and data.
• Support quarterly sales enablement plans and cross-functional initiatives.
• Coordinate with stakeholders to deliver programs on time and within budget.

Skills

Adult learning principles

Instructional design

Sales processes

Content creation

Facilitation

Communication

Education

Bachelor’s degree in education, Organizational Development, Human Resources, or a related field

Tools

LMS

Training tools

Job description

• Own the end-to-end new hire onboarding program for the sales organization, ensuring a structured, engaging learning experience for new sales employees.
• Manage logistics, scheduling, and execution of onboarding programs to facilitate a smooth transition and effective ramp-up into their sales roles.
• Provide ongoing coaching and feedback to new hires, identifying skill gaps and offering resources and support to help them reach full productivity.
• Sales Training Content & Curriculum Development
• Design, develop, and maintain sales training curricula, learning materials, and tools that support sales enablement goals.
• Partner with sales leaders, subject matter experts, and other stakeholders to build engaging, effective learning content grounded in instructional design best practices and aligned with the sales process.
• Continuously evaluate and improve existing sales training programs based on feedback, performance data, and evolving sales methodologies.
• Support Execution of Quarterly Sales Enablement Plans
• Help implement and execute quarterly learning and development plans aligned with sales organization priorities and broader business goals.
• Collaborate cross-functionally with sales, marketing, product, and other departments to deliver training, coordinate learning activities, and drive measurable outcomes.
• Lead or support the rollout of sales enablement programs and initiatives, including new tools, processes, or methodologies.
• Coordinate with stakeholders and project teams to ensure programs are delivered on time, within budget, and meet defined objectives.

Success Metrics –

Performance in this role will be evaluated based on measurable improvements to sales team performance and enablement outcomes, including:

• Time to productivity: Reduction in ramp time for new sales hires to reach quota or target performance.
• Onboarding effectiveness: new hire completion rates, satisfaction scores, and early performance benchmarks.
• Training engagement & completion: Participation and completion rates across required and optional training programs.
• Knowledge & skill retention: Improvement in assessment scores, certification pass rates or observed skill application post-training.
• Sales performance impact: Correlation between enablement initiatives and key sales outcomes (e.g., quota attainment, win rates, deal cycle time).
• Stakeholder feedback: Satisfaction ratings from sales leaders and reps on the relevance and quality of training and enablement support.
• Program delivery: On-time, on-budget execution of quarterly plans and enablement project rollouts.

Qualifications -

• Bachelor’s degree in education, Organizational Development, Human Resources, or a related field.
• 3+ years of experience in learning and development, training, instructional design, or sales enablement.
• Strong understanding of adult learning principles, instructional design methodologies, and sales processes.
• Excellent content creation, curriculum design, and facilitation skills.
• Experience managing learning programs or projects, with the ability to handle multiple initiatives simultaneously.
• Excellent communication, presentation, and interpersonal skills.
• Ability to collaborate effectively with stakeholders across sales and other departments.
• Proficiency with learning management systems (LMS) and other training/development tools.

Info-Tech Research Group of companiesis an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.