Trainee, IT Support

AMETEK; Lévis; On-site; CAD 27,000 - 32,000; Part time

Benefits offered by this job

Flexible hours

New offices near nature

Intern community and social activities

Job summary

AMETEK, Inc. is seeking an IT intern/student for our Lévis, Canada office to deliver first‑level hardware and software support. You will work with a close-knit IT group, get hands‑on training, and contribute to ongoing projects while learning from experienced colleagues.

The role emphasizes independent problem solving, bilingual French/English communication, and a proactive attitude toward improving IT services in a dynamic corporate environment.

Qualifications

• Vocational (DEP) or college student in IT support.
• Ability to work independently and diagnose issues.
• Fluent in French and English.

Responsibilities

• Provide first-level IT support to internal users (hardware, telephony, printers, apps).
• Interact professionally with colleagues to ensure satisfaction.
• Configure and install computers for new employees.
• Use the ticketing system to document interventions.
• Provide an exceptional employee experience from onboarding.
• Participate in projects based on curiosity and learning.
• Contribute to IT infrastructure improvements.

Skills

IT support

Analytical skills

French & English

Education

IT support student

Tools

Ticketing system

Computer setup

Job description

Want to be part of a passionate and innovative IT team?

Our IT department is looking for a motivated intern or student to actively support the team by responding to Level 1 technical requests, both hardware and software, while participating in ongoing projects.

By joining us, you will work alongside an expert and close-knit team that will make your integration and training a priority.

Here's What We Offer You

• A stimulating work environment within a strong and passionate IT team
• The opportunity to develop your skills and expertise
• Flexible hours
• New offices located close to nature
• A dynamic, people-oriented, stimulating, and open-minded company
• A community of interns and young employees
• A wide range of social activities... and much more!

What You Will Do On a Daily Basis

• Provide first-level IT support to internal users (computer hardware, telephony, printers, internet, business applications, etc.)
• Interact professionally with colleagues to ensure a high level of satisfaction
• Configure and install computers for new employees
• Use the ticketing system to document interventions
• Provide an exceptional employee experience from the moment new recruits arrive
• Participate in projects based on your curiosity and thirst for learning
• Contribute to the enhancement of the IT infrastructure

What We Are Looking For

• Vocational (DEP) or college (AEC/DEC) student in IT support
• Ability to work independently to find solutions
• Analytical and diagnostic skills
• Ability to communicate in French and English
• Strong interest in customer support

Compensation

Currency: CAD
Salary Minimum: Market
Salary Maximum: Market
Incentive: No
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.