Track Lead – Program & Project Management HCLTech

Project Management Institute - Southern Alberta Chapter (PMI-SAC); Calgary; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

PMI Southern Alberta Chapter (PMI-SAC) in Calgary, Alberta seeks a Program Manager (L3) to lead cross-functional initiatives and drive strategic programs to successful delivery. The role demands strong PM, stakeholder management, analytical and communication skills with the ability to influence across teams.

You will collaborate with engineering, operations, product, and support teams to ensure alignment with business objectives and measurable outcomes.

Qualifications

• PMP, PRINCE2, Scrum Master, or Agile certifications required.
• Experience in enterprise technology or cloud environments.
• Strong understanding of project management methodologies (Agile, Scrum, Waterfall, Hybrid).

Responsibilities

• Lead end-to-end planning, execution, monitoring, and delivery of complex programs.
• Define program goals, milestones, deliverables, success metrics, and implementation plans.
• Manage timelines, dependencies, risks, and escalations with cross-functional teams.
• Prepare executive-level reports, dashboards, and status updates for leadership.

Skills

Analytical skills

Problem-solving

Communication skills

Time management

Education

PMP

PRINCE2

Scrum Master

Agile certifications

Tools

Excel

Power BI

PowerPoint

PM tools

Job description

Calgary, Alberta

Job Summary

We are seeking a highly motivated Program Manager (L3) to lead cross-functional initiatives, drive strategic programs, and ensure successful delivery of business outcomes. The ideal candidate will possess strong project management, stakeholder management, analytical, and communication skills, with the ability to influence teams across organizational boundaries.

Key Responsibilities

Program Management Lead end-to-end planning, execution, monitoring, and delivery of complex programs and projects. Define program goals, milestones, deliverables, success metrics, and implementation plans. Manage project timelines, dependencies, risks, and escalations. Drive execution excellence while ensuring alignment with business objectives. Stakeholder Management Collaborate with engineering, operations, product, support, and business teams. Build strong relationships with internal and external stakeholders. Facilitate discussions, decision-making, and conflict resolution across teams. Operational Excellence Establish governance mechanisms and program review cadences. Track KPIs, SLAs, and program health metrics. Identify process improvement opportunities and implement scalable solutions. Drive continuous improvement initiatives and operational efficiency. Risk & Issue Management Proactively identify risks, blockers, and dependencies. Develop mitigation plans and drive resolution. Escalate critical issues with actionable recommendations. Reporting & Communication Prepare executive-level reports, dashboards, and status updates. Present program progress, business insights, and recommendations to leadership. Ensure clear and consistent communication across stakeholders.

Skill Requirements

Strong understanding of project management methodologies (Agile, Scrum, Waterfall, Hybrid). Excellent analytical and problem-solving skills. Proficiency in Microsoft Excel, Power BI, PowerPoint, and project management tools. Strong verbal and written communication skills. Ability to manage multiple priorities in a fast-paced environment.

Other Requirements

PMP, PRINCE2, Scrum Master, or Agile certifications. Experience working in enterprise technology or cloud environments. Knowledge of process improvement methodologies such as Lean or Six Sigma. Experience with data analysis and business intelligence tools.