Tour Guide Supervisor

All First Nations Jobs; Yellowknife; On-site; CAD 28,000 - 40,000; Full time

Benefits offered by this job

Gratuities

Free parking

Job summary

Yellowknife Tours Ltd in Yellowknife, NT is seeking a Tour Guide Supervisor to lead our tours operations team. The role requires coordinating activities, scheduling, and supervising 5–10 staff, while ensuring excellent guest experience.

The position is permanent full-time, on-site, with shifts including morning, night, day and weekend. English language required; secondary school diploma; 2–3 years of supervisory experience. Applicants must be authorized to work in Canada.

Qualifications

• Secondary school graduation certificate required.
• 2 years to less than 3 years of experience.
• English language required.

Responsibilities

• Coordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Perform same duties as workers supervised.
• Prepare and submit reports.
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
• Assist clients/guests with special needs.
• Coordinate, assign and review work.
• Hire and train staff in job duties, safety procedures and company policies.
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
• Requisition materials and supplies.
• Supervisory Experience

Job description

# Tour Guide SupervisorFull TimeYellowknife Tours Ltd5120 48 St, Yellowknife, NT Yellowknife, NT X1A 1N6, Northwest TerritoriesPosted Jul 25, 2026Closes Jan 21, 2027Never pay merely to view a vacancy, apply, attend an interview or receive a job offer. Report requests for money, gift cards, cryptocurrency, passwords or banking information.Job ID107808Job NOC62022Wage$25.00 to $25.00 hourly## Job DescriptionWe are looking for a motivated and experienced **Tour Guide Supervisor** to lead our tour operations team.**Shifts:** Shift, Morning, Night, To be determined, Day, Weekend**Vacancies:** 2#### **Languages**English#### **Education*** Secondary (high) school graduation certificate#### **Experience**2 years to less than 3 years#### **On site**Work must be completed at the physical location. There is no option to work remotely.### **Responsibilities**#### **Tasks*** Co-ordinate activities with other work units or departments* Establish work schedules and procedures* Perform same duties as workers supervised* Prepare and submit reports* Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality* Assist clients/guests with special needs* Co-ordinate, assign and review work* Hire and train staff in job duties, safety procedures and company policies* Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery* Requisition materials and supplies* Supervisory Experience#### **Supervision*** 5-10 people### **Additional information**#### **Personal suitability*** Client focus* Efficient interpersonal skills* Excellent oral communication* Flexibility* Initiative* Interpersonal awareness* Organized* Team player### **Benefits**#### **Financial benefits*** Gratuities#### **Other benefits*** Free parking available **You can apply if you are:** + a Canadian citizen + a permanent resident of Canada + a temporary resident of Canada with a valid work permit **Do not apply if you are not authorized to work in Canada**. The employer will not respond to your application.## Employment TermsPermanent Employment## Education RequirementSecondary (high) school graduation certificate## Experience Requirement2 years to less than 3 years## Language RequirementEnglish## Target GroupsWe welcome applications from qualified candidates, including Indigenous applicants, mature workers, youth who may face barriers to employment, newcomers and veterans. Applicants may choose whether to self-identify.## Work Hours Per Week40-40 hours week