Tour Guide

Whitehorse Chamber; Yukon; On-site; CAD 28,000 - 41,000; Full time

Job summary

Yukon Home And Tour is seeking outgoing tour guides to lead day tours, aurora and sightseeing experiences in the Yukon. A Class 4 license is required (upgrade possible from Class 5). You will work in a dynamic team, with opportunities to advance, receive on-the-job training, and contribute to delivering exceptional guest experiences.

The role emphasizes customer service, safety, and interpretative storytelling across diverse sites, with potential extension into summer or full-time roles.

Qualifications

• Guiding and interpretative skills relevant to tourism.
• Strong organization and reliability for scheduling activities.
• Punctual, flexible and able to work in a team setting.
• First Aid CPR ability is a plus; training available.

Responsibilities

• Coordinate and lead day tours, meet & greet guests, and drive guided tours.
• Provide information on sites, tipping, currency exchange, and local lore.
• Assist guests with special needs and coordinate with local guides.
• Ensure safety and high standards of customer service on all tours.
• Independently plan and schedule activities as needed.

Skills

Guiding skills

Organization skills

Reliability & Dependability

Punctuality & Flexibility

Team player

Job description

Urgent need for the rest of the northern light season, especially if you have similar experience. Employment might extend to summer or full time position for the right candidate.

Yukon Home And Tour ( www.YukonTour.ca ) is a small, award-winning, and well-respected company with our business partners and guests. Guides are an important catalyst in providing an excellent touring experience. We are looking for guides that possess good social skills, are fun, care about people, and are sensitive to their needs. We offer continuous training to help our guides become independent and achieve our shared goal of providing the highest possible standard in tourism.

Class 4 License is required, an easy upgrade if you hold a Class 5.

In this position, you will have to be an outgoing person to work well in a team, as well as have individual decision-making skills. The main aspect of this job is guiding day tours, meet & greet, driver-guided tours, Aurora tours and sightseeing tours, and natural interpretation tours. This will be a very diverse job.

Requirements / Qualifications

Guiding skills (interpretative skills, further training on the job)Organization skillsReliability & DependabilityPunctuality & FlexibilityTeam player

Job Description

Coordinate recreation activitiesDescribe points of interestProvide historical and cultural facts related to various sitesAttend to hotel, airport, train, and other check-in and check-out proceduresDevelop and deliver commentariesCoordinate activities with local tour guides or leaders of performance groupsProvide information on tipping customs, currency exchange rates, metric conversion, enquiries, answers, and other detailsAssist clients/guests with special needsTransport or guide individuals or groups on tours of cities, museums, historical, heritage sites, and other sitesIndependent work in the fields of guiding, planning, and schedulingClass 4 driver's license (easily upgrade to Class 4 if you have a Class 5). First Aid Certificate & CPR Certificate (will train)Assets:Spanish, Korean, Japanese, Chinese language skills are a great asset but not required.