Tool Rental Sales Pro - Help Customers Solve Projects

The Home Depot; Richmond Hill; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot Canada in Richmond Hill is seeking a Sales Associate to deliver fast, friendly service, assess customer needs, and provide product guidance. You will engage customers, promote services, and maintain merchandise presentation to drive sales and customer satisfaction.

Expect a flexible schedule including evenings and weekends, with a warehouse environment that can be dusty and noisy. A high school diploma is required and 1–2 years retail experience is assets.

Qualifications

• Minimum education: High School Diploma or equivalent.
• Demonstrated customer service skills and ability to work in a retail setting.
• Ability to learn product knowledge to assist customers.

Responsibilities

• Ensures Customer Satisfaction by greeting and assisting customers.
• Follow Home Depot’s GET Model: Greeting, Engaging, and Thanking customers.
• Actively seek customers and escort to appropriate merchandise across departments.
• Ask open ended questions to determine customer needs and propose solutions.
• Promote services such as Special Services, Tool Rental, Pro Desk, and Pro Services.
• Maintain stock: signed, displayed, and clean products.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot Canada in Richmond Hill is seeking a Sales Associate to deliver fast, friendly service, assess customer needs, and provide product guidance. You will engage customers, promote services, and maintain merchandise presentation to drive sales and customer satisfaction.

Expect a flexible schedule including evenings and weekends, with a warehouse environment that can be dusty and noisy. A high school diploma is required and 1–2 years retail experience is assets.