TikTok Commerce-Category Manager at TikTok

TikTok; Toronto; On-site; CAD 97,000 - 140,000; Full time

Benefits offered by this job

Health & dental

RRSP match

Parental leave

Disability insurance

Life insurance

Wellbeing benefits

Job summary

TikTok is seeking a Global Operations - Commerce-Category Manager in Toronto to lead merchant acquisition and category growth within Canada. You will work with cross-functional teams to deliver strategic content, operations, and logistics solutions, while updating sellers on platform developments and promotional opportunities.

Applicants should have 5+ years in e-commerce with both platform and brand/merchant experience, strong negotiation skills, and a proven sales/GMV track record.

Qualifications

• 5+ years in e-commerce with platform and brand/merchant exposure.
• Proven track record of achieving sales/GMV goals.
• Excellent interpersonal and negotiation skills.

Responsibilities

• Acquire and incubate merchants to grow category.
• Propose collaborative models aligning with merchant plans.
• Collaborate with cross-functional teams to solve growth challenges.
• Provide strategic content, operations, and logistics solutions to sellers.
• Update active sellers on product developments and promotions.

Skills

Negotiation skills

Cross-functional collaboration

Strategic thinking

Relationship building

Education

Bachelor's degree

Job description

Global Operations TikTok Commerce-Category Manager

Location: Toronto

Employment Type: Regular

Job Code: A112993

Team Overview

Come join the team that is helping scale the phenomenon, and pioneer Content & Creator commerce in the Canada. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping. This position is for an existing vacancy.

About the Role

With more than 1 billion loyal users globally, TikTok is the ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are already connected in meaningful ways. We are looking for passionate and talented people to join our commercial team in the Canada, to help build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and partners alike.

Responsibilities

• Acquire and incubate merchants to support category growth
• Discover innovative collaborative models that align to the merchant's short-term and long-term development plans, and invest platform resources effectively and efficiently
• Solve key challenges in business growth by strong collaboration with cross-functional teams
• Employ a consultative approach by offering strategic content, operations, creator/affiliate/agency partner, merchandising, and logistics solutions to all sellers
• Update active sellers on platform's product developments and new promotional opportunities

Minimum Qualifications

• Candidates who have 5+ years of experience in e-commerce business with mixed experience in both platform side and brand/merchant side is highly preferred;
• Track record of delivering & exceeding sales, GMV, or other commercial goals
• Excellent interpersonal and negotiation skills
• A good team player, a fast learner, and open to changes

Preferred Qualifications

• Familiar with content platforms; experience in content-based e-commerce is highly preferred;
• Strong connections with brands and distributors are preferred.

The Company is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used to screen, assess and/or select applicants for this position.

Job Information

【For Pay Transparency】 Toronto Compensation Description (Regular) The base salary range for this position in the selected city is CAD$ 97200- CAD$ 140400 Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, restricted stock units and benefits.

Employees have day one access to extended health, dental, a group registered retirement savings plan (RRSP) with company match issued through a deferred profit sharing plan (DPSP), paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others.

Employees also receive paid holidays, vacation, and sick time.

The Company reserves the right to modify or change these benefits programs from time to time, with or without notice subject to compliance with local laws.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request