TikTok Commerce - Senior Operation Manager

TikTok; Toronto; On-site; CAD 97,000 - 140,000; Full time

Benefits offered by this job

Extended health

Dental

RRSP with company match

Parental leave

Short-term and long-term disability

Life insurance

Wellbeing benefits

Paid holidays

Vacation

Sick time

Job summary

TikTok is seeking a Senior Operation Manager for TikTok Commerce in Toronto. You will drive category strategy, partner onboarding, and go-to-market plans to scale fashion partnerships on the platform.

With a focus on growth, you will coordinate cross-functional teams and manage initiatives that improve competitiveness, while aligning with company-wide commerce objectives.

Qualifications

• 5+ years in e-commerce business.
• Track record of delivering and exceeding sales, GMV, or other commercial goals.
• Excellent interpersonal and negotiation skills.
• A good team player, a fast learner, and open to changes.

Responsibilities

• Map the fashion category and subcategories landscape, and define priority on which segment to be developed in collaboration with partners.
• Define a go-to market strategy for a category/sub-category and build clear roadmap to manage long-tail partners.
• Plan, execute and maintain category performance.
• Partners acquisition and onboarding: identify potential partners, build onboarding solutions (including business model suggestions, creator affiliation, partners education) and set up their mid and long term account plan and help them grow their business sustainably on the platform.
• Work cross functionally with internal teams and external service vendors to help partners with content on platform.
• Come up with initiatives to continuously improve competitiveness advantage.

Skills

E-commerce strategy

Sales growth

Negotiation

Cross-functional collaboration

Partner onboarding

Job description

TikTok Commerce - Senior Operation Manager

Location:

Toronto

Employment Type:

Regular

Job Code:

A225648A

Responsibilities

Team Overview:Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in Canada. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.This position is for an existing vacancy.About the Role:With more than 1 billion loyal users globally, TikTok is the ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are already connected in meaningful ways. We are looking for passionate and talented people to join our commercial team in the Canada, to help build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and partners alike.

• Map the fashion category and subcategories landscape, and define priority on which segment to be developed in collaboration with partners


• Define a go-to market strategy for a category/sub-category and build clear roadmap to manage long-tail partners


• Plan, execute and maintain category performance


• Partners acquisition and onboarding: identify potential partners, build onboarding solutions (including business model suggestions, creator affiliation, partners education) and set up their mid and long term account plan and help them grow their business sustainably on the platform


• Work cross functionally with internal teams and external service vendors to help partners with content on platform


• Come up with initiatives to continuously improve competitiveness advantage

Qualifications

Minimum Qualifications:

• Candidates who have 5+ years of in e-commerce business


• Track record of delivering & exceeding sales, GMV, or other commercial goals


• Excellent interpersonal and negotiation skills


• A good team player, a fast learner, and open to changes

Preferred Qualifications:

• Mixed experience in both platform side and brand/merchant side is highly preferred


• Familiar with content platforms; experience in content-based e-commerce is highly preferred;


• Strong connections with brands and distributors are preferred.

The Company is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used to screen, assess and/or select applicants for this position.

Job Information

The base salary range for this position in the selected city is CAD$ 97200- CAD$ 140400

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, restricted stock units and benefits.

• Employees have day one access to extended health, dental, a group registered retirement savings plan (RRSP) with company match issued through a deferred profit sharing plan (DPSP), paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others.


• Employees also receive paid holidays, vacation, and sick time.

The Company reserves the right to modify or change these benefits programs from time to time, with or without notice subject to compliance with local laws.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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