Thrift Store Sales Associate — Meaningful Service + Benefits

TSA The Salvation Army TSA; Trail; On-site; CAD 25,000 - 29,000; Part time

Benefits offered by this job

Health and dental benefits

Paid vacation and sick time

RRSPs

Job summary

The Salvation Army Trail Thrift Store is seeking a casual Sales Associate to assist with customer service, sorting donations, and supporting daily thrift store operations in Trail. You will greet customers, help with pricing and display setup, and handle transactions with accuracy and courtesy.

This role involves a variety of duties from stocking and merchandising to answering questions and ensuring a clean, welcoming store environment.

Qualifications

• Experience in retail operations preferred.
• Ability to handle cash and debit transactions accurately.
• Willingness to perform various store duties.

Responsibilities

• Greet and interact with customers/donors in a positive, friendly, and courteous manner.
• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
• Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
• Maintain store opening and closing procedures as required.
• Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.
• Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
• Process raw materials by loading/unloading, sorting, packing, hanging, pricing, and storing donations.
• Possess knowledge of stock to respond to customer enquiries by phone/in person.

Skills

Customer service

Communicate effectively

Team player

Attention to detail

Independent worker

Job description

The Salvation Army Trail Thrift Store is seeking a casual Sales Associate to assist with customer service, sorting donations, and supporting daily thrift store operations in Trail. You will greet customers, help with pricing and display setup, and handle transactions with accuracy and courtesy.

This role involves a variety of duties from stocking and merchandising to answering questions and ensuring a clean, welcoming store environment.