Thrift Store Associate: Customer Service & Inventory

The Salvation Army in Canada; Port Alberni; On-site; CAD 25,141 - 32,814; Full time

Job summary

The Salvation Army thrift store in Port Alberni is seeking a dedicated Thrift Store Associate to assist customers, sort donations, and support the Manager with daily store operations.

Qualified candidates will have completed high school, some customer service and cash handling experience, and the ability to lift up to 25 pounds. The role includes handling donations, pricing items, and maintaining store cleanliness in a busy environment.

Qualifications

• Completed Public School, and/or High School.
• More than three months but less than one year of related experience including life skills and general familiarity with customer service and cash handling.
• Ability to lift up to 25 pounds regularly.
• Willingness to work within The Salvation Army's mission, vision and values.

Responsibilities

• Willingness to work within the mission, vision & values of The Salvation Army
• Use a client-centered approach by consistently demonstrating compassion, respect and empathy
• Contributes to meeting store sales budgets by maintaining customer service standards
• Implements store layout plans to attract customers including merchandise displays; ensures attractiveness of the store through "Tidy Maintenance"
• Replenishes inventory levels based on Managers directions
• Processes donated household items by unloading, sorting, packing, storing and loading donated items
• Sorts donated clothing by judging the condition of the items
• Routes donated items to the appropriate destination (store distribution, recycling, rag out, trash)
• Hang and price good condition clothing,
• Contributes to the control of inventory by retrieving, sorting, and pricing as per directions; protects the store from inventory shrinkage by close visual monitoring,
• Takes responsibility for the accurate completion of all customer transactions including visa, debit, etc.
• Contributes to the safety of staff and customers (e.g. snow removal, clear fire exits, no obstacles inside/outside store, cleans spillage and maintains store cleanliness)
• Attends staff meetings
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Attention to detail

Stand for long periods

Safety awareness

Education

High School diploma

Tools

Squirrel Till

Job description

The Salvation Army thrift store in Port Alberni is seeking a dedicated Thrift Store Associate to assist customers, sort donations, and support the Manager with daily store operations.

Qualified candidates will have completed high school, some customer service and cash handling experience, and the ability to lift up to 25 pounds. The role includes handling donations, pricing items, and maintaining store cleanliness in a busy environment.