Third Key Holder

Arden Holdings Inc.; London; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Ardene Rewards

Birthday paid off

Wellness initiatives

Advancement opportunities

Job summary

Ardene in London, Ontario is seeking a Third Key Holder to support visual merchandising, stockroom workflows, and customer service. In collaboration with management, you ensure efficient store operations and step in for team leaders when needed.

You will greet customers, process purchases, uphold policies, and model a positive, inclusive attitude. This role offers growth opportunities and employee discounts within a dynamic retail environment.

Qualifications

• Minimum 1 year retail experience.
• High school diploma an asset.
• Excellent selling and customer service abilities.
• Strong time management and priority-setting skills.
• Strong communication and interpersonal skills.
• Ability to delegate tasks and lead a team.

Responsibilities

• Oversee store operations in absence of managers, including opening/closing, cleanliness and merchandising.
• Ensure outstanding service by greeting customers and knowing products.
• Process purchases at the register.
• Adhere to all company policies.
• Support the Store Manager in upholding company standards.
• Perform other duties as directed by the Store Manager.

Skills

Customer service

Communication

Leadership

Time management

Team supervision

Delegation

Education

High school diploma (asset)

Job description

THIS COULD BE YOU!

Want to be part of an amazing team?If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

The Role

The Third Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store operations.

Responsibilities Include:

• In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing any other related duties as directed by the Store Manager.

Qualifications:

• Minimum 1-year retail experience
• High school diploma an asset
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements:

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

AvailabilityRequirements:

• Days, evenings and weekends.

The expected wage range for this role is between $18.45 to $18.95.

Please be advised that Ardene complies with minimum wage legislation. However, it can take up to three months following a minimum wage increase to update the job description wage information for our positions.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Dynamic and friendly work environment
• Flexible Schedule
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off
• Supportive and caring management team
• Wellness initiatives
• Cool contests
• Advancement opportunities

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.