The Shoe Co. - Supervisor Full-time

DSW Designer Shoe Warehouse; Medicine Hat; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading footwear retailer in Canada is seeking a full-time Supervisor to lead a retail team. Responsibilities include maximizing business results through exceptional customer service, coaching staff, and maintaining effective communication with management. The ideal candidate should possess strong customer service skills, a collaborative attitude, and flexibility to adapt to changing schedules. Competitive benefits and discounts are offered, along with opportunities for growth.

Benefits

30% discount off regular priced merchandise

Competitive benefits package

Paid Time Off for personal days and vacation

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Unlimited opportunity for growth and training

Qualifications

• Open, approachable, and outgoing attitude.
• Ability to work efficiently in a fast-paced team environment.
• Flexibility and ability to quickly adapt to change.

Responsibilities

• Maximize store business results through exceptional customer experiences.
• Coach and provide feedback to achieve segment success.
• Maintain effective, open lines of communication with Store Manager.

Skills

Customer service

Team collaboration

Adaptability

Communication

Motivation to achieve results

Job description

Overview

We’re looking for a (Full-time) Supervisor for our Shoe Co. banner who will put their best foot forward. As a Supervisor, you will report to the Store Manager and assist in leading the store environment, fostering inclusivity and diverse customer connections. You will be responsible for coaching, role modeling service standards, and leading the team to achieve store objectives, including in-store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a fast-paced environment, collaborate, and execute on operational excellence will be key to your success.

Key responsibilities

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role modeling a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity to foster positive customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open and closes the store proficiently.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and a strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here

As a Designer Brands associate, you are eligible for:

• A 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only).
• Flexible scheduling.
• Additional benefits include monthly bonus potential and opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and MUCH MORE.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE.

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/