The Shoe Co. - Sales Associate

Designer Brands Canada; Ottawa; On-site; CAD 20,002 - 28,488; Part time

Benefits offered by this job

Discount

Flexible schedule

Monthly bonus

EAP support

Growth & development

Open door policy

Job summary

Designer Brands Canada is seeking a Part-time Sales Associate for The Shoe Co. banner to delight customers and uphold store standards. You’ll leverage product knowledge, assist shoppers, and contribute to a welcoming shopping experience.

The role offers flexible scheduling, a 30% discount on merchandise, and opportunities for growth within a supportive retail environment, with monthly bonus potential for strong performers.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service and strong desire to assist customers.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts, including closing shifts and weekends as required.

Responsibilities

• Maximize store business results by consistently creating exceptional customer experiences.
• Maintain exceptional product knowledge and industry trend knowledge.
• Provide a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity.
• Foster teamwork, collaboration, and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned.

Skills

Customer service

Teamwork

Communication

Adaptability

Sales-driven

Shift flexibility

Job description

Job Description

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We believe that you, in all your uniqueness, belong at Designer Brands (Canada).

Position

Part‑time Sales Associate for The Shoe Co. banner.

Responsibilities

• Maximize store business results by consistently creating exceptional customer experiences.
• Maintain exceptional product knowledge and industry trend knowledge.
• Provide a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity.
• Foster teamwork, collaboration, and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service and strong desire to assist customers.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Ability to assume a variety of scheduled shifts, including closing shifts and weekends as required.

Benefits

• 30% discount on regular priced merchandise at our stores.
• Flexible scheduling.
• Monthly bonus potential.
• 24/7 Employee Assistance Program support.
• Unlimited growth and training and development programs.
• Open door policy.

Compensation

Pay: $17.60 per hour.

Use of Artificial Intelligence is possible in the recruitment process.

Accommodations are available upon request to individuals who self‑identify as having a disability or special need.

To view all open positions visit our Career Page.