The Shoe Co. - Sales Associate

DSW Designer Shoe Warehouse; Orangeville; On-site; CAD 23,419 - 26,174; Part time

Benefits offered by this job

30% discount off at our stores on reg.

Flexible scheduling

Monthly bonus potential

24/7 support via EAP

Open Door Policy

Job summary

Designer Brands Canada is seeking a part-time Sales Associate for The Shoe Co. banner to deliver exceptional customer experiences, assist in in-store sales, web orders, and meet store objectives under the Store Manager.

The role requires flexibility, the ability to thrive in a fast-paced team, and a commitment to inclusive service. Pay is $17.60 CAD per hour; accommodations are available upon request during the recruitment process.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Responsibilities

• Maximize store business results by consistently creating exceptional customer experiences.
• Maintain exceptional product knowledge and industry trend knowledge.
• Provide a shopping experience that encourages responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Foster teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned.

Job description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

Role Summary

We’re looking for a (Part‑time) Sales Associate for our The Shoe Co. banner who will put their best foot forward. As a (Part‑time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for delivering on service standards to achieve store objectives, which includes in‑store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a fast‑pace environment, collaborate and execute on operational excellence will be key to your success.

Key Job Accountabilities

• Maximize store business results by consistently creating exceptional customer experiences.
• Maintain exceptional product knowledge and industry trend knowledge.
• Provide a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Foster teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Benefits

• 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling.
• Additional benefits include monthly bonus potential, opportunities.
• 24/7 support available through the Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and MUCH MORE.

Pay: $17.60 per hour.

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Use of Artificial Intelligence: Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/