The Shoe Co. - Sales Associate

DSW Designer Shoe Warehouse; Markham; On-site; CAD 20,002 - 28,488; Part time

Benefits offered by this job

30% discount on regular-priced merchandise

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Unlimited opportunities for growth

Job summary

DSW Designer Shoe Warehouse in Markham, Ontario is seeking a Part-time Sales Associate. This role focuses on creating exceptional customer experiences, maintaining strong product knowledge, and fostering teamwork within a diverse environment.

The ideal candidate will exhibit excellent customer service skills, a flexible attitude, and a willingness to adapt to various shifts, including weekends. Join us for a career where your individuality is embraced and valued.

Qualifications

• Excellent customer service skills and a strong desire to assist customer needs.
• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Availability to work a variety of scheduled shifts including closing shifts and weekends.

Responsibilities

• Maximize store business results by consistently creating exceptional customer experiences.
• Maintain exceptional product knowledge and stay current on industry trends.
• Provide a shopping experience encouraging responsive customer service and operational integrity.

Skills

Customer service skills

Open and approachable attitude

Motivated and driven

Ability to work in a fast-paced environment

Flexibility

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self‑expression is highly valued. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants.

Position

Part‑time Sales Associate – The Shoe Co. banner. Report to the Store Manager and assist in fostering inclusivity and diverse customer connections.

Key Job Accountabilities

• Maximize store business results by consistently creating exceptional customer experiences.
• Maintain exceptional product knowledge and stay current on industry trends.
• Provide a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity.
• Foster teamwork, collaboration, and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service skills and a strong desire to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Availability to work a variety of scheduled shifts including closing shifts and weekends.

Benefits

• 30% discount on regular‑priced merchandise at our stores.
• Flexible scheduling.
• Monthly bonus potential.
• 24/7 support through Employee Assistance Program (licensed counselors, work/life specialists, legal and financial assistance).
• Unlimited opportunities for growth, training, and development programs.
• Open Door Policy and additional benefits.

Pay: $17.60 per hour.

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Use of Artificial Intelligence: Some roles may use AI‑enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

EEO Statement

We welcome all applicants. At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self‑expression is valued.