The Shoe Co. - Sales Associate

The Shoe Co.; Markham; On-site; CAD 20,002 - 28,488; Part time

Benefits offered by this job

30% discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Training and development programs

Job summary

The Shoe Co. is seeking a Part-time Sales Associate in Markham, Ontario. This role requires delivering exceptional customer experiences, maintaining product knowledge, and fostering collaboration within the team.

Candidates should have a friendly attitude, excellent customer service skills, and the ability to adapt to a fast-paced environment. The position offers flexible scheduling, a 30% discount on merchandise, and opportunities for growth and development.

Qualifications

• Open and approachable attitude when interacting with customers and co-workers.
• Excellent customer service skills and willingness to assist customer needs.
• Ability to work efficiently in a fast-paced team environment.

Responsibilities

• Maximize store business results by creating exceptional customer experiences.
• Maintain product knowledge and provide a compelling shopping experience.
• Foster teamwork and maintain communication with the Store Manager.

Skills

Customer service

Team collaboration

Adaptability

Communication

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part-time) Sales Associate for our The Shoe Co. banner who will put their best foot forward.

As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for delivering on service standards to achieve store objectives, which includes in‑store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a fast‑paced environment, collaborate and execute on operational excellence will be key to your success in this role.

Key Job Accountabilities

• Maximize store business results by consistently creating exceptional customer experiences.
• Maintain exceptional product knowledge and industry trend knowledge.
• Provide a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Foster teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working Here is a Shoe Lover’s Dream

• 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling.
• Additional benefits include monthly bonus potential and opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and MUCH MORE.

Pay: $17.60 per hour.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.