TGS Technician

Leon's Furniture; Ottawa; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Paramedical services

Career progression

Professional development

Dynamic work environment

Job summary

Trans Global is seeking an Appliance Service Technician to diagnose appliance issues, estimate repair costs, and complete repairs on a range of domestic appliances.

The role reports to the Service Manager and requires a valid driver’s license, attention to detail, and strong communication skills. Benefits include health, dental, and paramedical services, with opportunities for career progression.

Qualifications

• Requires high school diploma or equivalent.
• Minimum 2 years in major appliance service.
• Valid driver’s license with clean record.
• Excellent written and verbal communication skills.
• Strong technical, investigative, and analytical abilities.
• Must be punctual and dependable.
• Organized and detail oriented.
• Appliance Technician certification or willingness to obtain one.
• Gas Technician 2 Certification and ODP are assets.

Responsibilities

• Diagnose appliances to identify root cause.
• Estimate repair costs (parts and labour).
• Order parts and maintain inventory levels.
• Complete repairs on various brands and domestic appliances.
• Update service documentation with detailed repairs.
• Follow health and safety and departmental procedures.
• Maintain shop tools.

Skills

Excellent communication

Technical analytical skills

Punctual and dependable

Organized and detail oriented

Education

High school diploma or equivalent

2+ years experience in major appliance service

Tools

Appliance Technician certification

Gas Technician 2 Certification

Job description

Do you believe inputting the customer first?

Do you love to solveproblems and create solutions?

Do you have anexceptional attention to detail?

Trans Global is actively seeking to expand our service team.We need people with a great customer focused attitude! The winning combinationof team spirit and desire for career focused growth will ensure a rewardingexperience in one of our fabulous locations! This position reports directly tothe Service Manager.

This position is responsible for delivering superiorcustomer service while completing appliance repairs.

Responsibilities

• Conduct appliance diagnostics to determine root cause of issues
• Estimate the costs of repairs (parts and labour)
• Order parts and ensure inventory supply levels are sufficiently maintained
• Complete repairs on various brands and types of domestic appliances
• Update all service documentation, describing repairs in detail and reporting identification of repaired stock
• Adhere to all health and safety, security, building and departmental procedures
• Ensure the proper maintenance of shop tools

Qualifications

• High school diploma or equivalent
• 2 or more years previous experience and/or education in major appliance service
• Valid driver’s license (must be able to provide a clean driving abstract)
• Excellent written and verbal communication skills
• Highly developed technical, investigative, and analytical skills
• Punctuality and dependability a must
• Must be organized and detail oriented
• Appliance Technician certification or willingness to obtain one
• Domestic Appliance or Gas Technician 2 Certification and ODP would be considered assets

Why The Brick

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.

Trans Global is committed to fair and accessibleemployment practices and will accommodate people with disabilities throughoutthe recruitment, application, and selection process. If you require anaccommodation at any stage of the process, please let the hiring manager knowor reach out to [e-mail]