Territory Manager - Southwestern Ontario

EDPRO Energy Group Inc.; London; Remote; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a driven Territory Manager to lead customer acquisition and retention in the bulk propane sector. This role emphasizes exceptional customer service and relationship management, ensuring compliance and effectiveness in operations. With a commitment to safety and quality, the company offers a competitive salary, comprehensive benefits, and a structured bonus program. If you thrive in a fast-paced environment and are passionate about sales growth, this opportunity is perfect for you!

Benefits

Comprehensive health and dental benefits

Retirement plan with matched contributions

Structured annual bonus program

Training and development programs

Qualifications

• Minimum 3 years experience in sales or propane-related role.
• Understanding of customer relationship management and sales processes.

Responsibilities

• Identify and develop customer relationships in the bulk propane sector.
• Manage customer relationships to maximize retention and growth.

Skills

Sales Experience

Customer Relationship Management

Organizational Skills

Attention to Detail

Customer Service Excellence

Ability to Work Independently

Job description

Territory Manager – Bulk Propane Customer Solutions, Southwestern Ontario

Propane is a versatile energy source with a wide range of applications, from residential and commercial purposes to use as a vehicle fuel source and is an attractive energy choice due to its characteristics of environmental safety and cost-effectiveness. EDPRO Energy Group Inc. (edproenergy.com) is one of the largest propane solutions providers in Ontario and continues to rapidly expand. What sets EDPRO apart is our uncompromising commitment to safety, quality, integrity, and exceptional customer service.

The Opportunity

We are recruiting a hard working, driven, and independently-minded full-time Territory Manager to grow with us at EDPRO. In this vital role, you will be responsible for managing EDPRO’s customer offering in the bulk propane sector to existing and new customers in the Southwestern Ontario territory. This includes complete responsibility for the entire customer acquisition process, as well as leadership in existing customer service and retention for residential, agricultural, commercial, and industrial bulk customers.

Core Responsibilities

• Directly identify potential bulk sector customers within the territory, establish contact with decision makers for these potential customers and develop persuasive supply proposals
• Manage the customer relationship with bulk sector customers to maximize both retention and growth of the customer base within the territory
• Maintain information in the Company approved Customer Relationship Management database
• Establish and nurture relationships with third party individuals, businesses and organizations that can positively impact EDPRO reputation and presence within the territory
• Monitor and lead activities to ensure Company commitments to compliance, integrity and effectiveness are consistently maintained
• Participate in accounts receivable functions to ensure payment and minimize debt risk
• Assist in addressing urgent afterhours issues

The Ideal Candidate

• Minimum 3 years experience in a sales and/or propane-industry related role
• Highly committed to customer service excellence
• Understanding of customer relationship management and general sales processes
• Exceptional organizational skills, with little direction needed to consistently achieve results
• Strong work ethic and attention to detail
• Ability to work in a fast-paced environment, independently or as part of a team

The Benefits

• Regular full-time employment status with competitive compensation, salaried position paid semi-monthly, eligible for a structured annual bonus program to recognize performance metric results
• Comprehensive health and dental benefit plan
• Retirement plan with employee-employer matched contributions
• Training and development programs available to enhance your skillset
• This is a remote position

If you are passionate about sales growth and customer service, and feel that you belong with an organization that values integrity and employee development, please submit your resume.

EDPRO is committed to providing a barrier-free environment and promoting independence, dignity, integration, and equality of opportunity of person with disabilities. Accommodations are available, upon request, for candidates taking part in all aspects of the recruitment and selection process.