Territory Account Manager

Rogers Communications, Inc.; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Territory Account Manager to drive customer growth within the Commercial segment. This role emphasizes self-directed prospecting and relationship-building with C-level executives, focusing on innovative solutions in Wireless, Internet Connectivity, IOT, and Cloud Services. The ideal candidate will leverage their business sales experience and technical knowledge to develop tailored solutions for clients. Join a forward-thinking organization that values diversity and invests in its employees' growth, offering a hybrid work environment and a range of perks to enhance your career journey.

Benefits

Competitive salary & annual bonus

Health and dental benefits

Pension plan and RRSP

Employee stock options

Discounts on services and tickets

Paid time off for volunteering

Donation matching

Wellness programs

Leadership development programs

Qualifications

• 5+ years of business sales experience in Communications or Technology.
• Proven track record of identifying and closing profitable business.

Responsibilities

• Active prospecting to promote and sell Rogers solutions.
• Build relationships with key decision-makers and provide superior customer experience.

Skills

Business Sales Experience

Prospecting Skills

Relationship Building

Communication Skills

Customer Service

Results-Oriented

Leadership Skills

Education

University Degree

Tools

Salesforce

Microsoft Office

Job description

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

As a Territory Account Manager, your primary objective will be to identify and pursue opportunities for new and expanded customer growth for innovative Rogers Business Solutions within the Commercial segment in British Columbia. This is a hunter role, and you should be highly comfortable with self-directed prospecting to discover new customers. It is essential to be a self-starter who can effectively determine which businesses to target and utilize various prospecting methods to connect with them and sell Rogers solutions. Your success in this role will depend on your ability to identify potential clients and build strong relationships with C-level executives across the region. Solutions include sales of Wireless, Internet Connectivity, IOT, Data Centre, Unified Communications and Cloud Solutions.

What you'll be doing:

1. Active prospecting into net new and existing clients to promote and sell Rogers solutions to increase the overall penetration within a defined addressable territory.
2. Researching prospective customers to identify contacts, and roles within the decision making centre.
3. Utilizing Social Media and various creative customer engagement methods to gain alignment across the organization on account strategy.
4. Acting as an ambassador of Rogers to our clients and provide them with superior world-class customer experience to maximize client retention rates and promote growth to the business.
5. Understanding current and prospective customers' business issues with the ability to quickly relate those into sales opportunities.
6. Developing the right solution for clients' evolving business requirements with a Customer First Approach.
7. Build relationships with partners and subject matter experts to engage as required to build profitable solutions.
8. Ability to work well with a broad team in order to leverage the correct skillset as applicable within your territory.
9. Build trust, loyalty and solid long-term relationships with key decision-makers.
10. Share your ideas by actively participating in regular sales meetings and fulfill required sales administrative duties (CRM) to support your role.

What you Bring:

1. University degree or equivalent expertise.
2. 5+ years of business sales experience; preferably within a Communications, Information or Technology organization.
3. Technical background in Infrastructure services, with a background in, Telephony, Network and Data Centre technologies is an asset.
4. Track record of consistent top tier performance (President's Club etc.).
5. Proven aptitude for identifying and closing profitable business.
6. Experience successfully calling into Director or C-Level positions.
7. Be results oriented and showcase strong leadership skills.
8. Working knowledge of CRM and tracking applications such as Salesforce.
9. Proficiency with Microsoft Office (Word, PowerPoint, Excel).
10. Experienced presenter with excellent active listening skills, and superb verbal and written communication skills.
11. A passion for providing world class sales and service solutions.
12. Enthusiastic, self-motivated, action-oriented, and results driven.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Rogers First: priority in applying to internal roles of interest

Wellness Programs:

• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week.

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter
• 1-hour virtual interview with Hiring Manager
• 30-minute final round virtual interview with Director of the team.

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Rogers Tower 1067 West Cordova Street (7854), Vancouver, BC
Travel Requirements: Up to 25%
Posting Category/Function: Sales & New Business Development
Requisition ID: 319991

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Business

Location:

Toronto, ON, CA Vancouver, BC, CA

Being a Rogers team member comes with some great perks & benefits including:

Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth Accumulation including: Pension plan & Employee stock options
Generous employee discounts
Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.