Account Manager/Outside Sales

PCRecruiter - Recruitment Software & Applicant Tracking System; Toronto; Remote; CAD 70,000; Full time

Job summary

Join a high-impact team as an Account Manager – After Sales and help drive growth for a well-established company in the capital equipment sector. This role involves significant travel across Canada and a focus on maintaining and expanding key customer relationships. Ideal candidates will have an understanding of manufacturing environments and a strong customer-first mindset. With a competitive salary and bonus potential, you will enjoy autonomy and opportunities for professional growth.

Benefits

Full health/dental/vision benefits

Paid vacation and time off

Car allowance

Autonomy and growth opportunities

Qualifications

• 3+ years in account management, technical sales, or customer success.
• Familiarity with capital equipment and B2B manufacturing.
• Customer-focused mindset with sales-driven approach.

Responsibilities

• Manage existing customer portfolios, ensuring satisfaction and growth.
• Develop and execute account strategies that align with goals.
• Collaborate with Sales and Service teams for seamless experiences.

Skills

Account Management

Customer Success

Sales

Technical Aptitude

Travel-Ready

Education

Business education/experience in Sales or Account Management

Job description

If your a road warrior, join a high-impact team where relationships matter, and your results drive real growth.

We’re looking for a dynamic and customer-focused Account Manager – After Sales to own and grow our key customer relationships across Canada. This role is ideal for someone who thrives on travel, understands capital equipment and manufacturing environments, and is motivated by performance-based rewards.

This is a remote role with approximately 75% overnight travel. Ideal candidates are located within an hour of Toronto Pearson (YYZ) or Montreal-Trudeau (YUL) for convenient airport access.

What You’ll Do:

• Build relationships: Manage a portfolio of existing customers, ensuring satisfaction and identifying opportunities to expand service and software offerings.
• Drive growth: Focus on upselling and cross-selling after-sales services such as training, software, and support solutions (machine sales are handled by a separate team).
• Create strategy: Develop and execute account plans that align with customer goals and company targets.
• Collaborate: Work closely with Sales Development Engineers, Service, and Operations teams to ensure a seamless customer experience.
• Report & Track: Use CRM tools to manage pipelines, report on KPIs, and track activities and results.

What We’re Looking For:

• Experience: 3+ years in account management, technical sales, or customer success—ideally in capital equipment, B2B manufacturing, or automotive aftersales.
• Technical Aptitude: Comfortable understanding and discussing industrial equipment, software, and service solutions.
• Customer-First Mindset: You’re committed to understanding customer needs and delivering tailored solutions.
• Sales-Driven: You understand how to drive revenue through strategic engagement, upselling, and long-term account development.
• Travel-Ready: Willing and able to travel across Canada, with a focus on Ontario and Quebec (3 weeks/month), and Western Canada (1 week/month).

Preferred Background:

• Business education/experience in Sales or Account Management also considered.
• Familiarity with fabrication, sheet metal, CNC, or machine tools is a strong asset.

What We Offer:

• Base Salary: $70,000 per year
• Bonus Potential: $25,000–$35,000 annually (uncapped)
• Car Allowance: $0.63 per km (or negotiable)
• Benefits: Full health/dental/vision benefits, paid vacation, and time off
• Autonomy & Growth: Make an impact in a well-established company where your results matter

Ready to take the next step in your career?

If you're passionate about customer success, sales growth, and working with leading-edge manufacturing technology—apply to Prime Management Group Inc. today! For more information about this opportunity, please contact Jay McKillop at [e-mail].