Terminal Representatives

Allied Universal; Winnipeg; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Ongoing professional development

Career advancement opportunities

Overtime opportunities

Job summary

Allied Universal is hiring Terminal Representatives for Winnipeg James Armstrong Richardson International Airport. The role focuses on access control, passenger assistance and security within a fast-paced, 24/7 airport environment.

Successful candidates will support security operations, document incidents, and maintain professional conduct while ensuring safety and efficiency in terminal areas. Pay is hourly, with a 4-on/4-off shift pattern.

Qualifications

• Ability to obtain and maintain a valid RAIC.
• Strong written and verbal communication in English.
• Excellent customer service and interpersonal skills.
• Strong attention to detail and situational awareness.
• Ability to remain calm and professional in challenging situations.
• Ability to work both indoors and outdoors.
• Flexibility to work rotating day and night shifts, weekends and holidays.

Responsibilities

• Conduct regular security patrols of assigned terminal areas.
• Monitor and manage access control within designated airport areas.
• Verify credentials, identification and access permissions.
• Monitor security systems and maintain high situational awareness.
• Control access to restricted and controlled areas.
• Support emergency communication procedures and airport policies.
• Provide courteous assistance to passengers, employees and stakeholders.
• Report security, safety and access-control concerns.
• Support traffic control and curbside operations as required.

Skills

RAIC eligibility

Communications

Customer service

Attention to detail

Calm under pressure

Outdoor/indoor work

Shift flexibility

Education

Post-secondary education

Tools

RAIC processing

Job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Terminal Representative – Winnipeg International Airport

Allied Universal Canadaisseekingprofessional, dependable, and customer-focusedTerminal Representativesto join our team atWinnipeg James Armstrong Richardson International Airport.

This position is ideal for individuals withstrong communicationskills, attention to detail, sound judgment, and the ability to work effectively in a fast-paced, 24/7 airport environment. The Terminal Representative will supportaccess control, airport security operations, passengerassistance, traffic control, and overall safety and securitywithin designated airport areas.

Position Information

• Job Title:Terminal Representative

• Location:Winnipeg James Armstrong Richardson International Airport, Winnipeg, Manitoba

• Number of Vacancies: 2

• Employment Type:Full-Time

• Pay Rate:$16.96 per hour

• Schedule:4 days on / 4 days off;6:30 AM – 6:30 PM&6:30 PM – 6:30 AM

• SecurityLicense: Not required, but preferred

Security Clearance Requirements

Candidates must haveresidedcontinuously in Canada for a minimum of five (5) yearsto meet applicable airport security clearance requirements.

Successful candidates must also be able to obtain andmaintaina validRestricted Area Identity Card (RAIC).

Key Responsibilities

As a Terminal Representative, you will playan important roleinmaintaininga safe, secure, and efficient airport environment. Responsibilities include:

• Conduct regularsecurity patrolsof assigned terminal areas, restricted areas, and other designated locations.

• Monitor and manageaccess controlwithin designated airport areas.

• Verify credentials, identification, and access permissionsin accordance withestablished procedures.

• Monitor security systems andmaintaina high levelof situational awareness.

• Control access to restricted and controlled areas.

• Supportsemergency communication procedures.

• Follow airport security policies, procedures, and applicable Government of Canada protocols.

• Provide professional, courteous, and effectiveassistanceto passengers, airport employees, and other stakeholders.

• Identify, address, andreport onsecurity, safety, and access-control concerns.

• Providerelief coverage for traffic control and curbside operationsasrequired.

• Assistwith the safe and orderly movement of vehicles and passengers in designated curbside areas.

• Maintain a visible and professional security presence throughout assigned terminal areas.

• Completeaccuratepatrol logs, reports, incident reports, and other required documentation.

• Remain calm, professional, and decisive during emergencies and high-pressure situations.

• Participate in cross-training and provide operational support in other Level 1 positions asrequired.

• Perform other duties as assigned in support of airport operations.

Qualifications and Skills

Successful candidates should have:

• The ability to obtain andmaintaina valid RAIC.

• Strong written and verbal communication skills in English.

• Excellentcustomer serviceand interpersonal skills.

• Strong attention to detail and situational awareness.

• The ability to remain calm and professional in challenging situations

• The ability to work both indoors and outdoors.

• Flexibility to work rotating day and night shifts, weekends, and statutory holidays.

Assets

The following are considered assets:

• Previoussecurity oraccess controlexperience.

• Valid First Aid and CPR certification.

• Post-secondary education.

What We Offer

Allied Universal provides:

• Paid training

• Ongoing professional development

• Career advancement opportunities

• A supportive and professional work environment

• Overtime opportunities, based on operational requirements

Join Our Team

If you are aprofessional, reliable, detail-oriented, and service-focused individualinterested in airport operations, access control, and customer service, Allied Universal welcomes your application.

Join our team of5 Terminal Representativesand helpmaintainasafe, secure, and welcoming airport environmentat Winnipeg James Armstrong Richardson International Airport.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID

2026-1670469