Temporary Payroll Onboarding Clerk

Lush Fresh Handmade Cosmetics; Vancouver; On-site; CAD 27,552 - 28,929; Full time

Job summary

Lush Fresh Handmade Cosmetics is seeking a Temporary Payroll Onboarding Clerk to support onboarding processes in ADP Workforce Now and SolarWinds Service Desk. You will ensure payroll-ready records, process new hire setups, and maintain accurate electronic files through the onboarding lifecycle.

This contract, full-time, hourly from $20 to $21 CAD per hour, runs August 2026 through November 30, 2026, with emphasis on data integrity, privacy, and timely ticket resolution in a high-volume

Qualifications

• 2+ years using ADP Workforce Now (WFN).
• 2+ years processing employee records or payroll data.
• Experience with SolarWinds Service Desk or similar ticketing system.
• Experience in a high-volume, deadline-driven administrative or payroll setting.
• Proficient with Google Workspace in a collaborative cloud environment.
• Experience organizing and securing electronic employee records.

Responsibilities

• Process new hire and rehire setups in ADP Workforce Now ensuring payroll-ready records.
• Review onboarding requests in SolarWinds Service Desk and manage tickets per SLAs.
• Reconcile documentation to confirm payroll readiness before processing.
• Upload and maintain electronic onboarding records in ADP WFN.
• Validate data accuracy against submitted docs for payroll compliance.
• Process updates and rehire transactions per payroll procedures.
• Maintain data integrity via quality checks and discrepancy resolution.
• Collaborate with Recruiters/Managers to obtain missing documents.
• Monitor onboarding tickets in SolarWinds Service Desk and communicate with stakeholders.
• Keep organized records while complying with privacy laws and retention policies.
• Support high-volume hiring by processing large numbers of onboarding events.
• Identify improvements to onboarding workflows and data management.
• Handle confidential employee and payroll information with discretion.

Skills

Data entry accuracy

Strong data integrity

Time management

Communication

Collaboration

Education

Postsecondary education in Business Administration, HR, Payroll Administration, or related field

Tools

ADP Workforce Now

SolarWinds Service Desk

Google Workspace

Cloud-based document management

Job description

Job Title: Temporary Payroll Onboarding Clerk

Rate: $20-$21/hour CAD

Start Date: August, 2026

End Date: November 30th, 2026

Terms of employment: Full-Time, Hourly, Contract

The Temporary Payroll Onboarding Clerk plays an essential role in growing talent in our business through collaboration and sharing best practices with the Payroll, Finance and P&C teams. You know how to be curious about opportunities and how to be real with feedback and support.

As a growing business, Lush needs people who can adapt and evolve to the needs of our business, analyze and respond to your stakeholder needs. Our Lush staff live with purpose, finding their personal value connected with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Responsibilities

• Process new hire and rehire employee setups within ADP Workforce Now (WFN), ensuring employee records are complete, accurate, and payroll-ready.
• Review and process onboarding requests submitted through SolarWinds Service Desk, managing assigned tickets in accordance with established service levels.
• Reconcile new hire and rehire documentation to ensure all required payroll documentation has been received, verified, and is complete prior to processing.
• Upload, organize, and maintain employee onboarding documentation within ADP WFN, ensuring electronic employee records are complete, accurate, and audit-ready.
• Validate employee information against submitted documentation to ensure data accuracy and payroll compliance.
• Process employee record updates and rehire transactions in accordance with established payroll procedures.
• Maintain the integrity of employee data by performing quality assurance checks and resolving discrepancies before payroll processing.
• Collaborate with Recruiter/Hiring Managers to obtain outstanding documentation and resolve onboarding discrepancies.
• Monitor and manage onboarding-related tickets within SolarWinds Service Desk, ensuring timely completion and communication with internal stakeholders.
• Maintain organized electronic employee records while adhering to privacy legislation, company policies, and payroll record retention requirements.
• Support high-volume hiring initiatives by accurately processing large volumes of new hire and rehire transactions while meeting established turnaround times.
• Identify opportunities to improve payroll onboarding workflows, documentation standards, and data management processes.
• Handle confidential employee and payroll information with professionalism, discretion, and a high level of accuracy.

Skills & Experience

• 2+ years of experience using ADP Workforce Now (WFN).
• 2+ years of experience processing employee records or payroll-related data.
• Experience using SolarWinds Service Desk or a comparable ticketing system.
• Experience working in a high-volume, deadline-driven administrative or payroll environment.
• Proficient in Google Workspace, including Gmail, Google Docs, Google Sheets, Google Drive, and Google Meet, within a collaborative cloud-based environment.
• Experience working with cloud-based document management systems to securely organize, upload, and maintain electronic employee records.
• Strong data entry skills with a demonstrated commitment to data integrity and quality assurance.
• Ability to identify discrepancies, missing information, and documentation gaps while following established payroll procedures.
• Excellent organizational and time management skills with the ability to manage multiple priorities and consistently meet deadlines in a high-volume environment.
• Strong written and verbal communication skills with the ability to collaborate effectively with Payroll and Recruitment Managers.
• Proven ability to handle confidential employee and payroll information with discretion and professionalism.
• Demonstrated ability to follow established processes, work independently, and maintain a high level of accuracy with minimal supervision.
• Postsecondary education in Business Administration, Human Resources, Payroll Administration, or a related field is considered an asset.

We are proud to be an equal opportunity employer.

Base Salary Range

$20 - $21 CAD