Payroll Clerk

Compass Group Canada; London; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Award-winning culture

Learning & career growth

Health benefits

Mental health & wellness

Diversity & inclusion

Job summary

Compass Group Canada is seeking a Payroll Clerk to manage payroll administration, process employee transactions, and ensure accurate data in UKG. This role supports field operations and multiple corporate departments in a fast-paced environment.

Ideal candidates bring at least two years in payroll, a Level 1 NPI certification or equivalent, strong Excel skills, and solid understanding of EI, ROE, CRA rules. Compensation ranges from $45,000 to $55,000 CAD, plus benefits.

Qualifications

• Completion of Level 1 of the National Payroll Institute (NPI) Payroll Compliance Practitioner Program or equivalent.
• Minimum two years of experience in a computerized payroll environment.
• Experience in high-volume payroll processing is an asset.
• Strong knowledge of EI, ROE, and CRA regulations.
• Proficiency with payroll software and HRIS systems.
• Advanced Excel skills and strong Word/Outlook.

Responsibilities

• Payroll administration and processing employee transactions.
• Process ROEs and EI audits, and respond to payroll inquiries.
• Prepare payroll reports and maintain confidential payroll records.
• Support field operations and corporate departments.
• Ensure compliance with federal and provincial payroll legislation.

Skills

Payroll processing

Attention to detail

Communication skills

Customer service

Education

NPI Payroll Certification Level 1

Tools

UKG Payroll

Microsoft Excel

HRIS systems

Job description

The salary range for this position is $45,000 to $55,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing vacancy.

Now, If You Were To Come On Board As Our Payroll Clerk, We’d Ask You To Do The Following For Us

• Payroll Administration
• Process payroll-related employee transactions including:
• Salary and labour transfers
• Wage and rate increases
• Layoffs and terminations
• Process new hires in UKG.
• Prepare and submit Records of Employment (ROEs).
• Calculate and process retroactive pay adjustments, vacation payouts, and other payroll-related payments.
• Maintain and update employee payroll information within payroll systems to ensure accuracy and data integrity.
• Review and respond to payroll inquiries from employees and internal stakeholders in a timely and professional manner.
• Provide payroll support to field operations and various corporate departments.
• Compliance & Reporting
• Ensure compliance with federal and provincial payroll legislation, regulations, and company policies.
• Complete Employment Insurance (EI) audits, Canada Revenue Agency (CRA) requests, legal requests, and other payroll compliance requirements.
• Conduct payroll-related research and prepare reports as needed.
• Assist with payroll reconciliations and audits to support accuracy and compliance.
• Administrative Support
• Prepare and distribute payroll correspondence, reports, emails, and other documentation.
• Maintain confidential payroll files and records in accordance with company policies and privacy requirements.
• Answer and direct telephone calls related to payroll matters.
• Manage incoming and outgoing mail, including electronic communications.
• Perform general administrative duties to support Payroll operations.

Role

Think you have what it takes to be our Payroll Clerk? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Successful completion of Level 1 of the National Payroll Institute (formerly CPA) Payroll Compliance Practitioner Program or equivalent payroll certification.
• Minimum two (2) years of experience in a computerized payroll environment, or an equivalent combination of education and experience.
• Experience processing payroll in a high-volume environment is considered an asset.
• Strong understanding of payroll legislation, Employment Insurance (EI), Record of Employment (ROE) requirements, and CRA regulations.
• Proficiency with payroll software and HRIS systems.
• Advanced knowledge of Microsoft Excel and strong working knowledge of Microsoft Word and Outlook.
• Strong numerical and analytical skills with the ability to calculate rates, percentages, retroactive adjustments, and payroll reconciliations.
• Excellent verbal and written communication skills.
• Strong customer service orientation and ability to handle sensitive or confidential information with discretion.
• Ability to communicate effectively with employees, managers, and external agencies.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.