Telemarketing Representative

Quincaillerie Richelieu; Richmond; On-site; CAD 32,000 - 42,000; Full time

Job summary

Richelieu Hardware's BC Division in Richmond is looking for a Telemarketing Representative to drive sales and build strong customer relationships. You will make calls, conduct virtual presentations, and follow up on inquiries to expand the territory.

The ideal candidate has a DEC or equivalent, 1–3 years in a similar role, and proficiency with MS Office, Teams, and Zoom. Excellent communication and teamwork will help you succeed in a growth-focused company.

Qualifications

• Hold a college diploma (DEC) and/or relevant experience.
• Have 1–3 years of experience in a similar position.
• Good knowledge of MS Office, Teams and Zoom.

Responsibilities

• Promote sales development using virtual tools.
• Respond to requests for information on products and services.
• Conduct virtual presentations.
• Prepare the product offering according to customer needs.
• Follow up on sales and objectives.
• Maintain communication with customers regarding product changes and pricing.
• Stay updated on new products and procedures through training.

Skills

Sales skills

Communication

Teamwork

Learning tech

Education

College diploma (DEC)

Tools

MS Office

Teams

Zoom

Job description

Richelieu Hardware is looking for a Telemarketing Representative – Hardware and Materials, for our BC Division, position located in our Richmond BC Branch.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

Your role will include, among other things, making calls and follow-ups, with the goal of increasing sales in your territory.

Responsibilities

• Promote sales development using virtual tools.
• Respond to requests for information on products and services.
• Conduct virtual presentations
• Prepare the product offering according to customer needs.
• Follow up on sales and objectives.
• Ensure ongoing communication with all customers when there are changes to the products offered, price changes and improvements.
• Keep your knowledge of new products, procedures, services and tools up to date by attending departmental training meetings.

How would you like to join a leading specialized hardware company in North America, publicly traded and continuously growing for 50 years!

Requirements

• Hold a college diploma (DEC) and/or relevant experience.
• Have a minimum of 1 to 3 years of experience in a similar position.
• Good knowledge of technological tools such as the MS Office suite, Teams and Zoom.

The ideal candidate is someone...

• With strong sales skills and an aptitude for learning new technologies
• Who is comfortable expressing themselves
• Who is skilled in communication and teamwork.
• Well organized.
• Who has a good ability to manage priorities independently.

What we offer :

• A Canadian flagship : As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.