Telecom Technician

Petawawa Employment Service; Eastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Telecommunications Technician to join their dynamic team. This role focuses on the installation and support of advanced telecom products, ensuring exceptional customer service is delivered at every step. With a commitment to quality and teamwork, this position offers a unique opportunity to work on exciting projects in a variety of environments. Candidates should be prepared for a physically demanding workload and possess strong problem-solving skills. If you are passionate about technology and customer satisfaction, this is the perfect opportunity for you.

Benefits

Casual dress

Company car

Flexible schedule

On-site parking

Qualifications

• Strong knowledge of telecom systems and equipment.
• Skilled with hand tools and network installation procedures.

Responsibilities

• Install satellite internet systems at customer locations.
• Provide top-notch customer service and answer questions.
• Test and troubleshoot to ensure everything’s working smoothly.

Skills

Telecommunications knowledge

Problem-solving skills

Customer service

Ability to handle Windows-based applications

Tools

Hand tools

Telecom systems

Job description

Benefits

Pulled from the full job description

• Casual dress
• Company car
• Flexible schedule
• On-site parking

Full job description

Wherever you find advanced telecom networking and leading edge technology being installed, you’ll find Protel Industries. Founded in 2012 by CEO Colby Wasnea and our trusted sub-contractors, partners and consultants. Protel Industries brings over 30 years of combined experience in electrical distribution, telecommunications construction and maintenance. For years, we have been providing quality service to our clients with the professional care they deserve. Our team is up for every job, managing projects with the skill and experience our clients have come to expect. Protel Industries success relies on strong execution and continuous improvement, driven by diversity, expertise and teamwork.

Position Summary:

A Protel Industries Telecommunications Technician is responsible for the installation and support of products related to home networking, phones, etc. This positions priority will be to offer exceptional customer service while completing installs and repairs.

** INDEPENDENT-CONTRACTOR POSITION ONLY

Requirements:

• Ability to or have a registered company with valid GST number
• Valid Work Safe coverage and Commercial Liability Insurance
• Criminal background check required
• Valid Class 5 driver’s license
• Willing to travel if and when required
• Work vehicle required with a ladder rack
• Prior experience in telecommunications is an asset
• Must be comfortable with computers, and able to handle various Windows-based applications

Responsibilities:

• Install satellite internet systems at customer locations
• ️Mount satellite dishes on roofs or other suitable spots
• Run cables and connect equipment for perfect signal reception
• Configure and program satellite receivers
• ️Test and troubleshoot to ensure everything’s working smoothly
• Provide top-notch customer service and answer questions
• Educate customers on using their new satellite systems

Qualifications:

• Strong knowledge of telecom systems and equipment
• Experience with fiber splicing and low voltage cabling
• ️Skilled with hand tools and network installation procedures
• Excellent problem-solving skills
• Care about providing exceptional customer experiences, overcoming objections, and handling both favorable and unfavorable customer interactions
• Work collaboratively in a team environment and can also work with minimal supervision
• Normal color vision which is required to work with color-coded wiring
• Can balance a physically demanding workload, which includes standing, lifting, climbing, bending, crawling in confined spaces, and working in a variety of indoor/outdoor environments
• Able to work various shifts: days, evenings, weekends, statutory holidays, to meet business needs and customer availability including out of town assignments
• Professional written and oral communication skills
• Dedicated to continuous learning with abilities to learn formally and informally in a dynamic environment

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Additional pay:

• Retention bonus

Benefits:

• Casual dress
• Company car
• Flexible schedule
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• On call
• Weekends as needed

Application question(s):

• Do you have your own vehicle you can use for work purposes?

License/Certification:

• Drivers License (required)

Work Location: On the road