Telecom Field Technician – On-Site, Travel & On-Call

Ericsson; Vancouver; On-site; CAD 62,000 - 81,000; Full time

Job summary

Ericsson Canada Inc. is seeking a Field Technician to coordinate, manage, and execute Field Services activities. The role focuses on on-site support to ensure SLA performance and safe, compliant operations, including travel to remote sites.

The ideal candidate holds a degree in Electronics or related field with 2+ years in telecom, and is comfortable with hazardous environments, site documentation, and 24-hour on-call schedules. Vancouver area preferred.

Qualifications

• Bachelor’s degree or Diploma in Electronics or related field.
• Two plus years of experience in telecommunications.
• Certification related to EHS/OHS.
• Knowledge of GSM, WCDMA, and LTE.
• Understanding of service networks, implementation/integration, and site-related issues.
• Familiarity with multivendor telecom equipment.
• Adherence to Ericsson Life Saving Rules.
• Knowledge of SOPs and processes.
• Hazard identification and risk assessment.
• Root cause analysis (RCA).
• Working at heights and tower access.
• RF/EMF awareness.
• Lone work requirements.
• First Aid.
• Vehicle inspection and responsible driving.

Responsibilities

• Respond to corrective network problems with analysis, troubleshooting, and rapid repair to restore services.
• Coordinate with technicians and departments to maintain service levels.
• Plan preventive maintenance to meet performance standards.
• Perform cutovers and upgrades as directed by work orders.
• Maintain up-to-date site documentation and test hand-offs.
• Test and verify site equipment to meet design specs.
• Document activities and complete trouble tickets and reports.
• Travel frequently to remote worksites and work in challenging environments.
• Shift work, overtime, and 24-hour on-call as required.

Skills

Two plus years telecom experience

GSM/WCDMA/LTE knowledge

Hazard identification & risk assmt

SOPs understanding

Working at heights

RF/EMF awareness

Lone work requirements

First Aid

Responsible driving & inspection

Problem solving

Education

Bachelor’s/Diploma/Certificate in Electronics or related

Tools

Site equipment familiarity

Job description

Ericsson Canada Inc. is seeking a Field Technician to coordinate, manage, and execute Field Services activities. The role focuses on on-site support to ensure SLA performance and safe, compliant operations, including travel to remote sites.

The ideal candidate holds a degree in Electronics or related field with 2+ years in telecom, and is comfortable with hazardous environments, site documentation, and 24-hour on-call schedules. Vancouver area preferred.