Technicien(ne) en maintenance industrielle

Groupe ABS; Saint-Rémi; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle during business hours

Health benefits after probation

RRSP program after probation

Continued certification and devlopment

Leadership opportunities within a grow

Job summary

Groupe ABS is seeking a Senior Restoration Project Manager to lead disaster recovery efforts, balancing homeowner care, insurer requirements, and efficient operations. You will be the main decision-maker on files and coordinate across departments to keep projects moving forward with confidence.

Expect to oversee a high-volume caseload, review estimates with the Estimating Department, and mentor junior PMs while ensuring top‑notch customer satisfaction and professional file closure.

Qualifications

• Minimum 2 years of restoration project management experience.
• Strong working knowledge of Xactimate and estimating processes.
• Experience coordinating multiple active projects in a high-volume environment.
• IICRC certifications preferred or required.
• Experience with R24, Docusketch, CRMs and cloud-based systems is a plus.
• Willingness to participate in on-call rotation.

Responsibilities

• Serve as the primary point of contact with homeowners after losses.
• Manage a high-volume caseload (up to 50 active projects).
• Interface with insurance adjusters and represent the company professionally.
• Review scopes and collaborate with the Estimating Department.
• Prepare or review estimates using Xactimate; Symbility asset.
• Ensure coordination between mitigation, contents, and reconstruction teams.
• Identify roadblocks and drive timelines forward.
• Mentor junior project managers as appropriate.
• Participate in rotating on-call schedule.
• Ensure professional file closure and strong customer satisfaction.

Skills

High-volume project management

Estimating knowledge

Customer communication

Insurance file requirements

Leadership

Education

IICRC certifications (WRT, ASD, FSRT)

Tools

Xactimate

Symbility

Docusketch

CRM software

Job description

Be the first call after disaster—and the reason everything gets back on track. Senior Restoration Project Manager. You’ll be the primary decision-maker on files, balancing homeowner care, insurance requirements, and operational efficiency—while managing a high volume of active projects, including a mix of large and standard losses. This role requires strong restoration experience, estimating knowledge, and the ability to move jobs forward across departments with confidence and authority.

What You’ll Do:

• Serve as the primary point of contact with homeowners after fire, flood, or other losses
• Manage a high-volume caseload (up to 50 active projects simultaneously)
• Communicate directly with insurance adjusters and represent the company professionally
• Review scopes and collaborate closely with the Estimating Department
• Prepare or review estimates using Xactimate (as required), experience with Symbility is considered an asset
• Ensure smooth coordination between mitigation, contents, and reconstruction teams
• Proactively identify roadblocks and drive timelines forward
• Mentor junior project managers when appropriate
• Participate in rotating on-call schedule
• Ensure professional file closure and strong customer satisfaction

Who You Are:

• Calm, confident, and decisive under pressure
• Highly organized and capable of managing high project volume
• Experienced in restoration workflows and insurance file requirements
• Comfortable having difficult conversations when necessary
• Detail-driven but able to see the big picture
• A strong communicator who can balance empathy with efficiency

Requirements:

• Valid driver’s license
• Minimum 2 years of restoration project management experience
• Strong working knowledge of Xactimate
• Construction experience required
• Experience managing multiple active projects (high-volume environment)
• Estimating experience considered a strong asset
• IICRC certifications (WRT, ASD, FSRT, etc.) preferred or required
• Experience with R24, Docusketch, CRMs, and cloud-based systems
• Willingness to participate in on-call rotation

What We Offer:

• Competitive salary + on-call compensation
• Company vehicle during business hours and while on call
• Health benefits after probation
• RRSP Program after probation
• Continued certification and professional development support
• Leadership opportunities within a growing team
• The opportunity to make a meaningful impact when people need it most