Junior Restoration Project Manager

IICRC; Quebec; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Company car

Competitive salary

Dental insurance

Health insurance

Paid training & certifications

RRSP program

Job summary

ServiceMaster Clean of Fraser Valley is hiring a Junior Restoration Project Manager to support recovery projects after disasters. This role involves being the primary contact for homeowners during stressful situations, coordinating with insurance adjusters, and ensuring effective communication throughout the restoration process.

Ideal candidates are detail-oriented and eager to learn the restoration process. The position offers competitive salary, company vehicle, health benefits, and a clear growth path to Senior Project Manager.

Qualifications

• Valid driver's license is required.
• 0-2 years of project coordination or related experience is needed.
• Comfortable using mobile apps, cloud-based systems, and CRMs.

Responsibilities

• Act as the first point of contact after a disaster.
• Coordinate with insurance adjusters and company partners.
• Complete site documentation and submit files internally.
• Participate in a rotating on-call schedule.

Skills

Communication

Organization

Detail-oriented

Flexibility

Tools

Mobile apps

Xactimate

Symbility

Encircle

Docusketch

Job description

Benefits:

• Company car
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Training & development

Be the steady hand after disaster and grow into a leader people trust.

We're looking for a Junior Restoration Project Manager who's ready to build a career in restoration. You'll support projects from start to finish while developing the technical, communication, and leadership skills needed to manage complex files independently.

You'll be the main point of contact for homeowners during some of the most stressful moments of their lives, while learning how to balance customer care, insurance requirements, and operational execution. This Junior Project Manager role is an excellent stepping stone for professionals already working in the construction or restoration industry, offering hands-on experience and a clear path for career growth.

What You'll Do:

• Be the first point of contact with the homeowner after a disaster (fire, flood, etc.)
• Communicate and coordinate with insurance adjusters and company partners
• Complete site documentation (photos, R24, Docusketch, etc.) and submit files internally
• Send scope information and job details to the Estimating Department
• Ensure smooth hand-offs to mitigation, contents, and reconstruction teams
• Keep homeowners informed throughout the entire process
• Follow up with departments to keep jobs on track and timelines moving
• Participate in a rotating on-call schedule to respond to after-hours emergencies
• Support senior team members on complex or high-volume files

Who You Are:

• A natural communicator who's calm under pressure
• Organized and detail-oriented - you stay on top of moving parts
• Eager to learn the restoration process from the ground up
• Comfortable in damaged homes and working flexible hours when on call
• Able to manage multiple files and conversations at once
• Coachable and motivated to grow into a senior-level role

Requirements:

• Valid driver's license
• 0-2 years of project coordination or related experience (restoration, construction, insurance an asset)
• Comfortable using mobile apps, cloud-based systems, CRMs, and email
• Experience using industry software such as Xactimate, Symbility, Encircle, or Docusketch is considered an asset
• Willingness to participate in on-call rotation
• Restoration industry experience considered an asset but not required

What We Offer:

• Competitive salary + on-call compensation
• Company vehicle during business hours and while on call
• Health benefits after probation
• RRSP program after probation
• Paid training & certificationsClear growth path to Senior Project Manager
• A chance to make a real difference in people's lives

Start your career helping people rebuild and grow with us.