Technician specialized in office computing

COFOMO; Montreal; On-site; CAD 52,000 - 70,000; Full time

Job summary

COFOMO in Montreal is seeking a Technician specialized in office computing to provide hands-on support in the field. You will be in daily contact with clients, coordinate with suppliers, and help install and configure equipment.

You will handle ticketing, document activities, and ensure information is up to date. Some travel to client sites is required, and strong communication with diverse stakeholders is essential.

Qualifications

• DEC or AEC level computer science training.
• Experience in health sector is an asset.
• Customer-service oriented.
• Excellent written and oral communication; pedagogical skills.
• Collaborates with multidisciplinary teams.
• Strong analytical and investigative rigor.

Responsibilities

• Maintain daily field presence to support operations.
• Coordinate activities with suppliers and customers.
• Acquire, receive and configure equipment.
• Follow up on tickets and process requests.
• Document activities and keep information up to date.
• Occasionally travel as needed.
• Analyze technical situations and communicate with stakeholders.

Skills

Customer service

Communication

Analytical thinking

Pedagogical skills

Team collaboration

Education

DEC or AEC in Computer Science

Job description

87557# Technician specialized in office computingMontrealVirtualCloud and InfrastructureApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job description* **Here's a brief overview of the tasks and responsibilities you'll be able to do:*** Ensure a daily presence in the field to support operational activities;* Coordinate activities with suppliers and customers;* Carry out the acquisition, reception and configuration of equipment;* Ensure the follow-up of the ticketing and process the various requests in progress;* Document the activities carried out and keep the information up to date;* Occasionally travel as needed;* Analyze technical situations and communicate effectively with the various stakeholders while ensuring service-oriented customer management;* + **The profile we are looking for is as follows:** + Have training in an AEC or DEC level computer science discipline; + Experience in the health field (an asset); + Adopt a customer service-oriented approach; + Demonstrate excellent written and oral communication and pedagogical skills; + Collaborate effectively with multidisciplinary teams; + Demonstrate a good analytical and synthesis skills, method and rigor in investigation.