Technician 3

Ryder System, Inc.; Ottawa; On-site; Full time

Job summary

A leading transportation and logistics company is seeking a Technician III in Ottawa. This full-time role involves performing maintenance and repairs on Ryder vehicles, mentoring junior technicians, and ensuring compliance with safety regulations. Ideal candidates will have strong mechanical skills, relevant experience, and a commitment to quality service.

Benefits

Weekly pay

Comprehensive benefits package after 30 days

10 days of Paid Time Off upon hire

Deferred Profit Sharing and Retirement Savings Plans

Safe and respectful working environment

Qualifications

• Three years or more relevant work experience preferred.
• Demonstrated aptitude in mechanical repair of automotive gas or diesel engines.
• Valid Commercial Driver License (CDL) CLASS A preferred.

Responsibilities

• Perform vehicle maintenance and repair duties including diagnostics.
• Act as mentor for Tech 1 and Tech 2 levels.
• Interact with customers/drivers to determine nature of complaints.

Skills

Mechanical skills

Communication

Dependability

Time management

Education

H.S. diploma/GED

Vocational or Technical Certification

Tools

Basic tools

Job description

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Job Description

About Ryder

For nearly 100 years, Ryder has been a global leader in integrated transportation, logistics, and supply chain management solutions. We provide the expertise and resources needed to build and maintain a fleet that drives business success. At Ryder, we are committed to investing in our employees and fostering a collaborative, team-oriented culture that supports growth at all levels.

As a proud Fortune 500 company, Ryder operates over 800 locations with more than 40,000 employees across the US and Canada. Our dedication to employee satisfaction is a cornerstone of our culture, and we are honored to be recognized by Forbes as one of Canada's Best Employers in 2025.

About the Job:

• Type: Full-time Permanent

• Wage: $33 per hour + 1 $ Shift Premium

• Shifts: Monday-to-Thursday (12:30 PM – 11:00 PM)

• Location: Ottawa, ON

Why Ryder?

Join us and enjoy a range of great benefits:

• Weekly pay

• Comprehensive benefits package available after 30 days

• 10 days of Paid Time Off upon hire

• Deferred Profit Sharing and Retirement Savings Plans

• A safe, friendly, and respectful working environment

• Recognized by Forbes as one of Canada’s Best Employers in 2025

The Technician III must be capable of performing the majority of required maintenance and service on Ryder vehicles with minimal support from others. Works with the assistance of a T4, TIC, SS or SM when performing highly technical or intricate diagnostic type repairs. Task assignments are directed by shop management to encourage skill development in a productive manner.

The Technician III works under general supervision of the designated Shop Supervisor or Service Manager. Exercises some judgment and discretion in resolving issues or making repairs.

Essential Functions

• PERFORMS VEHICLE MAINTENANCE AND REPAIR DUTIES INCLUDING: Performs standard vehicle maintenance, preventive maintenance, diagnoses complex mechanical and electronic problems utilizing diagnostic computer when applicable, completes complex and detailed mechanical inspections & repairs with minimal supervision, replaces defective components as instructed, works unsupervised on most tasks.

• Utilizes key functions of Shop Management System and electronic documentation available.

• ACTS AS MENTOR FOR TECH 1 AND TECH 2 LEVELS: Demonstrates the ability to access and use internal and external maintenance documents.

• Performs facility maintenance duties.

• Interacts with customers/drivers to properly determine nature of complaint once assigned a task.

• Works in accordance with all federal/provincial and corporate compliance guidelines (i.e., safety, DOT, MOT).

Additional Responsibilities

• TIRE AND WHEEL MAINTENANCE: Tire & Wheel safety trained within 90 days (TW220). Repair and replace tire and wheel assemblies. Perform nail hole repairs. Verify, diagnose and repair tire related ride quality complaints.

• PREVENTIVE MAINTENANCE: PM trained and qualified within 90 days (PM230 & PM298). Mentor T1 & T2s in complete and efficient PMs. Conduct Quality Inspections on PMs.

• BRAKES-AIR: Brake Air trained and qualified within 90 days (BA220 & BA298). Measure lining thickness. Adjust brakes. Perform air brake sections of P.M. and brake overhaul. Measure drums, rotors, cam bushings. Replace S cams and bushings, slack adjusters and shims. Replace foot and relay valves, air dryers, air tanks, air lines, and other similar components. Must meet federal qualifications of brake mechanic and inspectors (FMCS 396-25).

• BRAKES-HYDRAULIC BRAKE: Hydraulic trained and qualified within 90 days (BH220 & BH298). Measure lining thickness. Adjust service brakes and park brakes. Repair or replace minor parts such as lines. Bleed brake systems. Perform brake shoe replacement. Measure rotors and drums. Inspect and replace wheel cylinders, master cylinders, and boosters. Must meet federal qualifications of brake mechanic and inspectors (FMCS 396.25).

• A/C, HEATER & REFRIGERATION: A/C recycling and recovery certified within 90 days (CF609) & A/C trained and qualified within 180 days (AC220 & AC298). Perform basic system checks such as power to compressor, condenser obstructions, belt tension, etc. Identify refrigerant and oil leaks. Operate charging and recovery equipment. Attach manifold gauges. Charge the system according to manufacturer's specifications. Meet Federal Refrigeration/AC qualifications. Flush system contaminants. Run OEM performance tests and verify performance. Utilize electrical schematics and diagnostic procedures to identify correct related problems. Diagnose and repair all systems and related problems.

• CARGO HANDLING/TRANSFER, LIFTGATES: Identify make and model. Add fluid to bring to proper level. Make adjustments to lift platform and its controls. Identify basic malfunctions. Diagnose most mechanical and electrical problems. Replace rail cables or cylinders. Repair and replace motor and cylinders.

• CHARGING SYSTEMS (electrical): HD electrical trained within 90 days (DR208). Perform charging system diagnostics and repairs.

• CRANKING SYSTEM (electrical): Inspect and test batteries. Visually inspect cables and cranking motor. Clean the battery cables, connections, and starter. Replace batteries. Charge and check batteries. Replace or repair defective cables. Diagnose and repair cranking system, including replacement of components.

• LIGHTING SYSTEM AND ELECTRICAL ACCESSORIES: Diagnose, isolate, and repair lighting system problems, such as shorted and open circuits.

• CLUTCH: Identify proper clutch operation. Identify proper clutch brake operation and adjust. Adjust hydraulic or mechanical clutches. Remove and replace clutch, throw out bearing, pilot bearing, flywheel, clutch brake, etc.

• COOLING SYSTEMS: Flush and refill systems. Diagnose overheating problems. Rebuild fan hubs, idlers, and replace fan clutches. Diagnose and repair all cooling system components.

• DRIVE AXLES: Inspect housings for leaks. Change oil and filter, if required, and clean breathers. Diagnose and repair or replace rear axle assemblies.

• DRIVE LINE: Perform diagnostics and repairs as required.

• DIESEL AND GAS ENGINES - ALL ENGINES: Identify unusual noises and oil leaks. Diagnose, overhaul, replace all assemblies and components with guidance from T4 or Shop Supervisor.

• FUEL SYSTEMS: Diagnose and repair gasoline and diesel fuel system components.

• STEERING AND NON-DRIVEN AXLES AND ALIGNMENT: Perform alignment procedures and adjust as necessary. Diagnose and repair all steering components for wear and/or damage. Check and adjust trailer axle alignment. Adjust wheel bearings.

• SUSPENSION-CHASSIS AND CAB: Diagnose and repair air leaks. Diagnose and repair suspension and chassis components.

• VEHICLE COUPLING SYSTEM (PM): Repair and/or replace 5th wheels. Diagnose and repair vehicle coupling components for wear and/or damage.

Skills and Abilities

• Ability to read and/or listen and understand information and ideas communicated.

• Strong verbal and written communication skills.

• Highly thorough and dependable.

• Availability to be on call duty and work shift work/weekend.

• Strong mechanical skills.

• Perform all entry level tasks, road test vehicles as necessary.

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

• Ability to work independently and as a member of a team.

• Flexibility to operate and self-driven to excel in a fast-paced environment.

• Capable of multi-tasking, highly organized, with excellent time management skills.

• Detail oriented with excellent follow-up practices.

• Knowledge of and the ability to apply knowledge of computer skills: PC, Windows, mouse, etc. (advanced required).

Qualifications

• H.S. diploma/GED preferred.

• Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred.

• Basic tools, required.

• Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including: routine preventative maintenance, basic diagnostics and repairs, including AC and electrical systems, required.

• Three (3) years or more relevant work experience, preferred.

• Knowledge of and the ability to apply knowledge of computer skills: PC, Windows, mouse, etc. (advanced required).

• Valid Commercial Driver License (CDL) CLASS A, preferred.

• All other certification as required by location.

Safety Sensitive

Non-Regulated Tech

DOT Regulated: Regulated Tech