Technical Specialist – SAP Service & Asset Manager (SSAM)

Ian Martin Group; Burnaby; On-site; CAD 89,000 - 127,000; Full time

Job summary

Raise is seeking a Technical Specialist – SAP Service & Asset Manager (SSAM) in Burnaby, BC. The role focuses on end-to-end technical support, configuration, and maintenance of the SSAM mobile app within SAP ecosystems, enabling field operations and asset management across SAP S/4HANA and ECC.

Ideal candidates have 5+ years of SAP technical experience with SSAM focus, strong ABAP/SAPUI5 skills, and familiarity with mobile development and ESRI geospatial integrations.

Qualifications

• 5+ years of SAP technical experience, with at least 2 years focused on SAP EAM and Service & Asset Manager.
• Strong knowledge of SAP Service & Asset Manager architecture and functionalities.
• Proficiency in ABAP, SAPUI5, OData services, and SAP Mobile Services.
• Experience with SAP S/4HANA integration.
• Knowledge of ESRI integration and geospatial data handling.
• Mobile development experience with SAP iOS SDK, MDK, and deployment.
• Familiarity with offline synchronization and persona-based mobile workflows.
• Excellent communication and collaboration skills.
• Education: Bach./ certs: SAP certifications preferred.

Responsibilities

• Install, configure, and maintain SAP Service & Asset Manager mobile app across iOS and Windows.
• Plan and execute upgrades of SSAM application and backend.
• Manage integration with SAP ERP and S/4HANA using SAP Mobile Services and BPM/BTB.
• Configure personas and role-based access for SSAM users.
• Provide Level 2/3 technical support for SSAM and backend services.
• Develop enhancements using MDK, SAPUI5, and Fiori elements.
• Implement custom workflows and branding for SSAM clients.
• Integrate SSAM with Plant Maintenance, Materials Management, HR and Finance.
• Document configurations and provide end-user training.

Skills

SAP SSAM

Mobile development

Problem-solving

Communication

Agile methodologies

CI/CD tools

GitHub Actions

Education

Bachelor’s degree in CS/IT or related field

SAP certifications (preferred)

Tools

ABAP

SAPUI5

OData services

SAP Mobile Services

MDK

SAP iOS SDK

S/4HANA integration

Esri integration

Job description

Technical Specialist – SAP Service & Asset Manager (SSAM)

• Pay Rate: $78.70/hour, depending on experience
• Contract End Date: Nov 27, 2027
• Location: Burnaby, British Columbia

Raise is currently hiring a Technical Specialist – SAP Service & Asset Manager (SSAM) on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest electrical energy suppliers in Canada

Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.

Description

The Technical Specialist in this rolewill provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem. This role is critical for providing guidance on the business capabilities for SSAM, and enabling field operations, asset management, and service workflows through mobile platforms integrated with SAP S/4HANA and ECC systems.

Responsibilities

• Implementation & Configuration
• Install, configure, and maintain SAP Service & Asset Manager mobile application across iOS and Windows platforms.
• Plan and execute upgrades of SAP Service & Asset Manager application and backend
• Manage integration with SAP ERP and S/4HANA systems using SAP Mobile Services and Business Technology Platform.
• Configure personas (Maintenance Technician, Field Service Technician, Inventory Clerk) and role-based access.
• Technical Support & Troubleshooting
• Provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues.
• Perform root cause analysis and resolve performance bottlenecks.
• Maintain security roles and ensure compliance with enterprise standards.
• Development & Customization
• Develop enhancements using SAP Mobile Development Kit (MDK), SAP UI5, and Fiori elements.
• Implement custom workflows, dynamic forms, and branding for SSAM clients.
• Integration & Collaboration
• Integrate SSAM with other SAP modules (Plant Maintenance, Materials Management, HR, Finance).
• Collaborate with functional teams, business analysts, and external vendors for solution design and deployment.
• Documentation & Training
• Prepare technical documentation, operational guides, and configuration manuals.
• Conduct training sessions for end-users and junior technical staff.

Qualifications

• Minimum 5+ years of SAP technical experience, with at least 2 years focused on SAP EAM and Service & Asset Manager.
• Technical Expertise
• Strong knowledge of SAP Service & Asset Manager architecture and functionalities.
• Proficiency in ABAP, SAPUI5, OData services, and SAP Mobile Services.
• Experience with SAP S/4HANA integration.
• Knowledge of ESRI integration and geospatial data handling.
• Mobile Development
• Hands-on experience with SAP iOS SDK, MDK, and mobile app deployment.
• Familiarity with offline synchronization and persona-based mobile workflows.
• Problem-Solving & Communication
• Analytical mindset with ability to troubleshoot complex technical issues.
• Excellent communication skills for cross-functional collaboration.
• Preferred
• Experience with Agile methodologies and CI/CD tools (GitHub Actions).
• Experience with mobile test automation tools.
• Education and Certifications
• Bachelor’s degree in Computer Science, Information Technology, or related field.
• SAP certifications in relevant modules (preferred)

Additional Information

• Every contractor must supply their own Windows 11 Laptop computer for the duration of the assignment.
• Every contractor must supply their own “Smart Phone”.This is needed to gain access to the Organizations network.

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at [phone] or [e-mail].

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