Technical Specialist (Cognos)

Tundra Technical Solutions; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Tundra Technical Solutions is seeking a Platform Support Specialist to join our Analytics Platform Support team. The role focuses on maintaining Cognos, Tableau and Power BI platforms across hardware, software, VMs, and storage, with an emphasis on administration rather than development.

Candidates should have hands-on platform-level admin experience, strong problem-solving and communication skills, and the ability to work across on-prem and Azure cloud environments to ensure high availability

Qualifications

• 5+ years of experience administering Cognos, Power BI, and Tableau.
• Experience with AIX, Windows, DB2, and SQL Server.
• Strong understanding of platform architecture, patching, upgrades, deployment, and VM management.
• Experience with on-prem, Azure cloud, and hybrid environments.
• Familiarity with platform monitoring tools.
• Excellent problem-solving and communication skills.
• Administration experience for Cognos, Power BI, Tableau (admin, not development).
• Infrastructure and Unix experience.

Responsibilities

• Administer and maintain the Cognos, Tableau and Power BI platforms, including upgrades, patches, license and user management, performance tuning.
• Monitor and manage the above platforms across cloud and on-prem environments.
• Ensure high availability and reliability of the platform for development, testing, and production environments.
• Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.
• Provide production support and troubleshoot platform-related issues.
• Document platform configurations, procedures, and support runbooks.

Skills

Problem solving

Communication

Platform architecture

Patching & upgrades

Deployment

VM management

Hybrid cloud

Tools

Cognos

Power BI

Tableau

AIX

Windows

DB2

SQL Server

Unix

Monitoring tools

Job description

• 5+ years of experience with Cognos, Power BI and Tableau.
• Experience with AIX, Windows, DB2, SQL server etc.,
• Strong understanding of platform architecture, patching, upgrades, deployment, and VM management.
• Experience with on-prem, cloud environments (Azure) and hybrid environments.
• Familiarity with platform monitoring tools and techniques.
• Excellent problem-solving and communication skills.
• Experience with Cognos, Power BI, Tableau Administration
• Power BI and Tableau administration (not development)
• Infrastructure and Unix experience

We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team. This role is focused on maintaining and supporting the Cognos, Tableau and Power BI platforms, including hardware, software , virtual machines etc. associated with the platform. The ideal candidate will have hands-on experience with platform-level administration and support, rather than development using the above tools.

Key Responsibilities:

• Administer and maintain the Cognos, Tableau and Power BI platforms, including upgrades, patches, license and user management, performance tuning.
• Monitor and manage the above platforms across cloud and on-prem environments.
• Ensure high availability and reliability of the platform for development, testing, and production environments.
• Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.
• Provide production support and troubleshoot platform-related issues.
• Document platform configurations, procedures, and support runbooks.

Why Join Us?

You'll have the opportunity to shape products that bring analytics and AI directly into decision-making workflows, helping users solve complex operational challenges through intuitive, scalable technology. If you're passionate about creating exceptional digital experiences and building products that deliver measurable business impact, we'd love to hear from you.

This posting is for an existing vacancy.

Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.