Technical Support Specialist- Cognos Data Integration & Admin, Power BI, Tableau, Unix

Q1 Technologies, Inc.; Toronto; Hybrid; CAD 110,000 - 150,000; Full time

Job summary

Q1 Technologies, Inc. in Toronto is seeking a Platform Support Specialist to maintain Cognos, Tableau, and Power BI platforms across cloud and on‑prem environments. You will focus on platform‑level administration, upgrades, license and user management, and performance tuning.

The role emphasizes reliability for development, testing, and production, collaboration with infrastructure and security teams, and producing runbooks and documented configurations.

Qualifications

• 10+ years of experience in platform administration and support.
• Hands-on with Cognos, Tableau and Power BI platforms.
• Experience across cloud and on-prem environments.

Responsibilities

• Administer and maintain the Cognos| Tableau and Power BI platforms| including upgrades| patches| license and user management| performance tuning.
• Monitor and manage the above platforms across cloud and on-prem environments.
• Ensure high availability and reliability of the platform for development| testing| and production environments.
• Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.
• Provide production support and troubleshoot platform-related issues.
• Document platform configurations| procedures| and support runbooks.

Skills

Platform administration

Cognos

Tableau

Power BI

Monitoring

Troubleshooting

Tools

Cognos

Tableau

Power BI

Job description

Location: Toronto, ON Hybrid - 3 days a week Onsite

Duration: Long Term Contract(6 Months to start with)

Experience Required: 10 & Above Years

We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team. This role is focused on maintaining and supporting the Cognos| Tableau and Power BI platforms| including hardware| software| virtual machines etc. associated with the platform. The ideal candidate will have hands‑on experience with platform-level administration and support| rather than development using the above tools.

Role Descriptions:

Administer and maintain the Cognos| Tableau and Power BI platforms| including upgrades| patches| license and user management| performance tuning.

Monitor and manage the above platforms across cloud and on-prem environments.

Ensure high availability and reliability of the platform for development| testing| and production environments.

Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.

Provide production support and troubleshoot platform-related issues.

Document platform configurations| procedures| and support runbooks.