Technical Service Representative, Electrical

Komatsu America Corp.; Saskatoon; Hybrid; CAD 83,000 - 96,000; Full time

Job summary

Komatsu America Corp. is seeking a Technical Service Representative, Electrical in Saskatoon, SK. You will be the on‑ground expert for commissioning, troubleshooting high‑voltage systems, and field service on heavy mining equipment.

This role requires Red Seal Electrical Journeyperson and 1–3 years of mining equipment experience. Travel up to 25% within Canada and the USA, with a 7x7 shift and 12‑hour days. Relocation may be offered.

Qualifications

• Red Seal Electrical Journeyperson required or dual ticket preferred.
• 1–3 years of related experience in mining or heavy equipment industry.
• Strong ability to diagnose issues with PLCs, VFDs, and high‑voltage systems.
• Working knowledge of hydraulic systems and proportional valve control.

Responsibilities

• Support equipment builds, commissioning, and follow‑up service on customer sites.
• Provide on‑site technical support across all product lines.
• Diagnose and troubleshoot electrical, mechanical, and hydraulic issues.
• Adjust, repair, or replace components and systems at customer sites.
• Track machine component KPIs and maintain accurate service records.
• Interface field issues with Product Support team to drive improvements.
• Maintain a safe, clean, and professional work environment.

Skills

Electrical diagnostics

Mining equipment experience

PLC troubleshooting

VFD troubleshooting

High voltage systems

Customer service

Independent work

Tools

Salesforce

Microsoft Office

Job description

Technical Service Representative, Electrical Job Description Job Alerts Link Technical Service Representative, Electrical Posting Start Date: 8/11/26 Job Location (Short): Saskatoon, Saskatchewan, CAN, S7P 0B3 Requisition ID: 35310 Onsite or Remote: Onsite Position

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technological innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society.

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well‑being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

• Competitive wages: base pay is $64.66/hour. Discussion regarding full compensation package conducted upon initial pre‑screen.
• Comprehensive benefits package (health & dental, vision, life insurance, short and long‑term disability)
• Health Care and Personal Wellness spending account
• Company-sponsored registered pension plan (RPP) and matching program.
• Safety boot voucher
• Paid vacation
• Company‑supplied tools
• 4/5 Rating on Glassdoor
• Sustainable employment
• Ability to be a part of an exciting, innovative company developing new state‑of‑the‑art technology and equipment

Please visit our website https://www.komatsu.com/careers/ for more information.

Job Overview

If you’re the person everyone calls when the machine has to run — this job is built for you. You’ll be the boots‑on‑the‑ground expert supporting some of the toughest mining equipment in the industry. From commissioning new builds to troubleshooting high‑voltage systems in the field, you’ll use your electrical know‑how to keep customers running safely, efficiently, and with confidence. If you want variety, challenge, and the chance to work with cutting‑edge OEM equipment, this is your next move.

Reports to: District Manager, Saskatchewan
Shift:7x7, 12 hours per day
Safety Sensitive: Yes- drug & alcohol testing, physical demand fit testing, RCMP criminal record check and submission of 5‑year provincial driving record will be required
Travel: up to 25% travel within Canada and the USA
Relocation: This position may offer relocation

Key Job Responsibilities

• Support equipment builds, commissioning, and follow‑up service on customer sites
• Provide on‑site technical support across all product lines
• Diagnose and troubleshoot electrical, mechanical, and hydraulic issues
• Adjust, repair, or replace components and systems at customer sites
• Track machine component KPIs and maintain accurate service records
• Interface field issues with Product Support team to drive improvements
• Maintain a safe, clean, and professional work environment

Qualifications/Requirements

• Red Seal Electrical Journeyperson required (dual ticket preferred)
• 1–3 years of related experience in mining or heavy equipment industry
• Strong ability to diagnose issues with PLCs, VFDs, and high‑voltage systems
• Working knowledge of hydraulic systems and proportional valve control
• Understand the operation and function of Continuous Miners, Battery Haulers, Feeder Breakers, Roof Bolters, FCTs and Batteries
• Proven experience troubleshooting, diagnosing and repairing underground mining machines
• Knowledge of Advanced Control Systems such as Faceboss 2.0
• Strong customer service and communication skills withexperience dealing with customers in a technical role
• Ability to work independently and with other trades and apprentices in a field environment
• Able to work in outdoor/underground environments and have no restriction to access any mine site
• Able to lift 50lbs unassisted
• Experience with Microsoft Office and Sales Force is an asset

Additional Information

This posting reflects an existing vacancy within our organization. The position is currently open, and we are actively seeking a candidate for immediate placement. The successful applicant will fill a vital role that is ready to be stepped into without delay. Artificial Intelligence (AI) may be used to assist with interview scheduling and other administrative tasks during the hiring process. However, AI is not used in candidate screening, evaluation, or selection decisions. All hiring decisions are made by our human hiring teams and your application will be reviewed and considered personally by one of them.

Accommodation during the recruitment process is available on request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Note to Recruiters:Komatsu and its subsidiaries do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Komatsu, directly or indirectly, will be considered Komatsu property. Komatsu will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to submit resumes.

At Komatsu Canada we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted.

We recognize and honour the deep history, cultures, and traditions of the Indigenous Peoples and Nations across Turtle Island. As part of our ongoing journey toward reconciliation, we are committed to building respectful and meaningful partnerships with Indigenous communities throughout Canada. We acknowledge that our team members live, work, and connect on the traditional and ancestral homelands of Indigenous Peoples, and we strive to do so with humility, awareness, and respect.

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