Technical Sales and Field Service Engineer

CaptiveAire Systems; Saskatoon; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Extended Health Care and Dental benefits

Disability & life insurance

Retirement plan with employer match

Paid holidays

Paid time off (PTO) based upon tenure

Flexible spending account (FSA)

Tuition reimbursement

Relocation assistance

Job summary

CaptiveAire Systems is seeking a driven engineer to join their sales team in Saskatoon. The role focuses on application engineering and sales support, allowing for extensive formal training. Responsibilities include managing installations, providing customer service, and developing business with new and existing clients. The position offers a salary range of $70k-$100k, negotiable based on experience, with benefits that include health care, retirement plans, and relocation assistance.

Qualifications

• 2-3 years experience required in a related field.
• Technical degree preferred in mechanical, electrical, construction or science-oriented curriculum.

Responsibilities

• Provide application engineering and design support for ventilation applications.
• Manage customer interactions, inside sales support, and application engineering.
• Develop new business opportunities with customers.

Skills

Experience

Communication skills

Problem-solving

Customer service

Organizational skills

Desire to learn

Education

4 year technical degree in a relevant field

Job description

Position Summary

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.

Position will involve extensive formalized training and work under a mentor, developing skills and gaining an understanding of CaptiveAire products, our approach to market, application engineering processes, and business development and sales strategies.

Typical Tasks Include

• Outside sales meetings and calls to build relationships with existing and new customers
• Application engineering to apply our products using sound engineering principles
• Project management of installations in progress – managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
• Service and technical support of existing equipment
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.

Primary Job Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering and outside sales.
• Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
• Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Top notch customer service and willingness to go above and beyond to serve the customer.
• Quick turnaround times a priority.
• Continuously evaluate and improve processes as well as the customer experience.

Required Skills

• 2-3 years experience
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
• Excellent computer, organizational and communication/presentation skills
• Problem solving with a passion for continuous learning
• Strong desire to interface with the customer
• Embrace new technologies and business savvy
• Passion for work with aggressive nature to succeed
• Willing to travel for various training opportunities
• MUST BE A "GO GETTER"!

Benefits

• Extended Health Care and Dental benefits
• Disability & life insurance
• Retirement plan with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (P.Eng) License
• Relocation assistance

Salary

$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.

Equal Opportunity Statement

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.