Technical Program Manager-New Business & Underwriting

Skillhub Solutions Inc.; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Manulife in Toronto, ON is seeking a Technical Program Manager for New Business & Underwriting. The role leads end-to-end technology delivery and optimization, partnering with business, product, underwriting, operations, architecture, engineering, data, quality, risk and vendors to turn priorities into executable roadmaps.

Responsibilities include managing the full software delivery lifecycle, coordinating across insurance journeys, and ensuring regulatory readiness.

Qualifications

• 3–5 years of technical program management experience.
• At least 3 years delivering technology solutions in life insurance.
• Experience with Agile, SDLC and complex IT delivery in regulated environments.

Responsibilities

• Lead initiatives across the software development lifecycle from planning to launch and evaluation.
• Manage scope, schedules, budgets, dependencies, testing, release readiness and stakeholder communications.
• Coordinate technology delivery across insurance app journeys including case management, decisioning and policy issuance.
• Identify and mitigate technical risks and ensure regulatory and operational readiness.
• Promote collaboration and alignment across cross-functional teams.

Skills

Technical program management

Stakeholder leadership

Agile / SDLC

Regulated environments

Tools

APIs

Data pipelines

Testing governance tools

Job description

Technical Program Manager-New Business & Underwriting

Manulife

Toronto, ON Full-time Salary not specified

Lead end-to-end technology delivery and optimization for strategic initiatives supporting New Business and Underwriting. Partner with business, product, underwriting, operations, architecture, engineering, data, quality, risk and vendor teams to turn priorities into executable roadmaps.

Responsibilities

• Lead initiatives throughout the software development lifecycle, from planning and execution through launch, stabilization and evaluation.
• Manage scope, schedules, budgets, dependencies, testing, release readiness and stakeholder communications.
• Coordinate technology delivery across insurance application journeys, including evidence collection, risk assessment, case management, decisioning and policy issuance.
• Identify and mitigate technical risks, support architecture alignment, and ensure regulatory and operational readiness.
• Promote collaboration and alignment across cross-functional teams.

Qualifications

• 3–5 years of technical program management experience and at least 3 years delivering technology solutions in the life insurance industry.
• Direct experience with New Business and Underwriting; familiarity with life insurance operations and regulatory requirements.
• Experience with Agile, SDLC, complex IT delivery, modernization, integrations, APIs and data pipelines in regulated environments.
• Knowledge of test governance, including test-driven development, parallel testing, defect triage and sign-off.
• Strong communication and stakeholder leadership skills, including the ability to influence without direct authority.

Experience with AI data and platform capabilities, and integrations involving insurance product data, rules engines, document generation, e-signature, CRM, portals or case management, is beneficial.

The posting identifies this as an existing vacancy. The listed salary range is for Boston, Massachusetts; applicants outside the primary location are directed to contact the employer for local salary information.