Senior Technology Project Manager, Group Functions Technology

Manulife; Toronto; Hybrid; CAD 113,000 - 163,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Employee assistance programs

Vision care

Job summary

Manulife is seeking a Senior Technology Project Manager in Toronto to lead strategic Finance & Treasury technology initiatives, including AI-enabled transformations. You will coordinate with sponsors, product owners, architects, and external partners to deliver aligned, measurable business value.

The role requires delivery discipline, technology acumen, and strong stakeholder influence in a matrixed environment. Hybrid work arrangement with focus on impact and governance.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or a related discipline, or equivalent practical experience.
• Experience delivering complex, enterprise-scale technology and transformation initiatives from initiation through production.
• Broad understanding of enterprise technology including Applications, Platforms, Cloud, Data, AI, Infrastructure and Integrations.
• Experience managing scope, schedules, financials, resources, risks, dependencies, vendors and delivery outcomes.
• Strong financial management capabilities including budgeting, forecasting, cost management, variance analysis and business case development.
• Knowledge of SDLC, governance and controls, with Agile, Waterfall and Hybrid delivery.
• Ability to translate business priorities, architecture and technology requirements into executable delivery plans.
• Strong stakeholder management, communication, analytical and problem-solving skills.

Responsibilities

• Drive end-to-end delivery of Finance & Treasury Technology and AI-enabled transformation initiatives.
• Partner with sponsors, technology leaders, architects, product owners, and Finance and Treasury subject matter experts to define delivery strategies, success measures, and value realization plans.
• Translate strategic priorities into executable roadmaps, integrated plans, milestones, and measurable outcomes.
• Drive alignment across business, technology, Data & AI, architecture, and control functions to establish clear ownership, accountability, and decision-making.
• Manage initiative scope, schedule, budget, resources, dependencies, risks, and benefits while balancing competing priorities within a complex global environment.
• Facilitate governance forums, executive steering committees, and stakeholder discussions to support timely decisions, issue resolution, and delivery transparency.
• Develop executive communications, project reporting, and dashboards that provide clear insights into project health, risks, financial performance, and strategic trade-offs.
• Proactively manage risks, issues, assumptions, dependencies, and regulatory considerations to improve delivery predictability and execution confidence.
• Partner with Finance, Procurement, Technology Business Management, and external vendors to support investment planning, forecasting, funding approvals, and financial stewardship.
• Influence cross-functional teams without direct authority, promoting collaboration, accountability, and execution excellence.
• Manage vendor and partner deliverables, support contract and statement-of-work reviews, and monitor performance, financial commitments, and compliance with agreed terms.
• Drive project closeout, lessons learned, and after-action reviews, ensuring operational readiness, knowledge transfer, and benefits tracking are established.
• Promote effective practices across project delivery, governance, portfolio management, and continuous improvement.
• Drive lessons learned and continuous improvement, translating delivery insights into actionable improvements for future initiatives.
• Champion an innovation-focused mindset by applying AI, automation, and emerging technologies to simplify Finance and Treasury processes, improve productivity, enhance stakeholder experiences, and enable scalable delivery.

Skills

Delivery leadership

Stakeholder management

Financial management

SDLC knowledge

Jira/Confluence planning

Education

Bachelor’s degree in Computer Science, Engineering, Business, or related

Tools

Planview

Power BI

Jira

Confluence

Microsoft Project

Job description

Working within Technology Business Management & Strategy in Group Functions Technology, the Senior Technology Project Manager will drive the successful delivery of strategic initiatives across the Finance & Treasury technology portfolio.

The role is responsible for planning, organizing and executing complex initiatives from inception through implementation, production readiness and transition to operations. Working across a matrixed environment, the successful candidate will coordinate with business sponsors, product owners, Application, Engineering, Architecture, Infrastructure, Data, Cybersecurity, Technology Risk and external partner teams to deliver aligned and sustainable outcomes.

The portfolio spans enterprise applications, platforms, cloud, data, analytics, integration, automation and AI-enabled capabilities. The successful candidate will bring the technology breadth needed to understand complex solution landscapes, connect business and technical dependencies, and translate strategic priorities into executable delivery plans.

Success in this role requires more than traditional project management. The ideal candidate combines delivery discipline, technology acumen, financial management, stakeholder influence and strong problem-solving skills to navigate ambiguity, drive timely decisions and deliver measurable business value.

Position Responsibilities:

• Drive end-to-end delivery of complex Finance & Treasury Technology and AI-enabled transformation initiatives, ensuring alignment with business strategy and enterprise objectives.
• Partner with business sponsors, technology leaders, architects, product owners, and Finance and Treasury subject matter experts to define delivery strategies, success measures, and value realization plans.
• Translate strategic priorities into executable roadmaps, integrated plans, milestones, and measurable outcomes.
• Drive alignment across business, technology, Data & AI, architecture, and control functions to establish clear ownership, accountability, and decision-making.
• Manage initiative scope, schedule, budget, resources, dependencies, risks, and benefits while balancing competing priorities within a complex global environment.
• Facilitate governance forums, executive steering committees, and stakeholder discussions to support timely decisions, issue resolution, and delivery transparency.
• Develop executive communications, project reporting, and dashboards that provide clear insights into project health, risks, financial performance, and strategic trade-offs.
• Proactively manage risks, issues, assumptions, dependencies, and regulatory considerations to improve delivery predictability and execution confidence.
• Partner with Finance, Procurement, Technology Business Management, and external vendors to support investment planning, forecasting, funding approvals, and financial stewardship.
• Influence cross-functional teams without direct authority, promoting collaboration, accountability, and execution excellence.
• Manage vendor and partner deliverables, support contract and statement-of-work reviews, and monitor performance, financial commitments, and compliance with agreed terms.
• Drive project closeout, lessons learned, and after-action reviews, ensuring operational readiness, knowledge transfer, and benefits tracking are established.
• Promote effective practices across project delivery, governance, portfolio management, and continuous improvement.
• Drive lessons learned and continuous improvement, translating delivery insights into actionable improvements for future initiatives.
• Champion an innovation-focused mindset by applying AI, automation, and emerging technologies to simplify Finance and Treasury processes, improve productivity, enhance stakeholder experiences, and enable scalable delivery.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Business, or a related discipline, or equivalent practical experience.
• Strong experience delivering complex, enterprise-scale technology and transformation initiatives from initiation through production.
• Broad understanding of enterprise technology, including Applications, Platforms, Cloud, Data, AI, Infrastructure and Integrations.
• Demonstrated experience managing scope, schedules, financials, resources, risks, dependencies, vendors and delivery outcomes.
• Strong financial management capabilities, including budgeting, forecasting, cost management, variance analysis and business case development.
• Strong knowledge of SDLC, technology governance and controls, with experience across Agile, Waterfall and Hybrid delivery approaches.
• Ability to translate business priorities, architecture and technology requirements into clear, executable delivery plans.
• Strong stakeholder management, communication, analytical and problem-solving skills, with the ability to influence outcomes in a complex, matrixed environment.
• Proficiency with Jira, Confluence, Planview, Microsoft Project, Power BI or comparable project, portfolio and reporting tools.

Preferred Qualifications:

• Experience in Finance, Treasury or Financial Services, particularly technology modernization or transformation.
• Experience delivering Data & AI, Generative AI, automation, analytics, cloud or modern data-platform initiatives.
• Experience working with global teams and distributed delivery models.
• PMP, PgMP, PMI-ACP, SAFe, Agile/Scrum or relevant technology certification.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Benefits

• health
• dental
• mental health
• vision
• short- and long-term disability
• life and AD&D insurance coverage
• adoption/surrogacy and wellness benefits
• employee/family assistance plans
• retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
• financial education and counseling resources
• paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.