Technical Learning Manager

United States Digital Space LLC; Toronto; Hybrid; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Health & dental benefits

Mental health benefits

Family building benefits

Child care & pet benefits

HSA with company

RRSP match

Flexible PTO

Hybrid in-office schedule

Job summary

United States Digital Space LLC is seeking a Technical Learning Manager to own the strategy and execution of technical learning programs across Engineering, Science, Product, and Design organizations.

You will inherit and expand a portfolio including engineering continuing education, documentation improvements, and compliance training, while partnering with leadership to tie outcomes to business goals. This role is hybrid and based in Toronto.

Qualifications

• 5+ years of experience in learning & development, technical program management, or a closely related field.
• Experience designing and delivering learning programs for technical audiences (Software Engineering).
• Familiarity with LMS platforms and managing compliance or required training workflows.
• Ability to review code snippets and understand Git workflows (e.g., PRs in GitHub).
• Strong communication and stakeholder management skills.

Responsibilities

• Own the strategy and execution of the company's technical learning portfolio across engineering, science, product, and design.
• Manage mid-cycle programs with stakeholder alignment, ensuring quality and timely delivery.
• Provide editorial oversight for internal technical content and learning initiatives.
• Embed AI upskilling in all programs and collaborate with internal AI champions.
• Design scalable programs and ensure content is self-serve or transferable.

Skills

Learning & Development

Technical Program Management

LMS Platforms

AI/ML Learning Content

Engineering collaboration

Git basics

Education

Bachelor's degree in a related field

Tools

Codecademy

Docebo

Udemy

GitHub

Job description

At the company, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The People Development team is building the infrastructure for how the company grows, develops, and equips its people. As Technical Learning Manager, you will own the strategy and execution of technical learning programs for the company's Engineering, Science, Product, and Design organizations — one of our highest-leverage investments in people.

This role sits at the intersection of learning design, program management, and functional excellence across the technology organizations. You will inherit an established portfolio of programs for software engineers — including Tech Learning, compliance training, and documentation initiatives — and will be responsible for running, evolving, and expanding them across all of the company’s tech orgs.

You will report to the Head of People Development and work closely with Functional excellence leadership, HRBPs, and cross-functional partners to ensure our technical learning programs are high-quality, well-adopted, and tied to real business outcomes.

Responsibilities:

• Program Ownership

• Own the strategy and execution of the company's technical learning portfolio, including engineering continuing education programs, documentation improvement initiatives and compliance training

• Manage mid-cycle programs with active stakeholder relationships and scheduled commitments — ensuring continuity, quality, and follow-through

• Provide editorial oversight for the company's internal technical content initiatives, including the Tech Blog — managing workflow, stakeholder relationships, and publication processes in partnership with engineering contributors

• Assess the current program portfolio and make recommendations grounded in engineer needs and business priorities

• Provide engaging learning experiences that empower technologists to do their best work at the company

• Embed AI upskilling in all programs including LLM education, AI productivity programming, and connecting the dots across all AI training functions at the company

• Partner with internal AI Champions and peer learning program owners to ensure technical learning initiatives are connected, complementary, and reaching the right audiences

• Own and maintain tech learning sites, resources, and reference materials — ensuring content is current, discoverable, and reflects the latest programs and priorities

• Program Design and Scaling

• Design programs in ambiguous spaces — clarifying goals, defining success metrics, and building toward sustained program health

• Leverage a champion model and internal subject matter experts to scale content delivery

• Ensure programs are documented and structured for self-serve or handoff where appropriate

• Build toward a scalable, structured continuing education program for engineers at the company, anchored in identified skill gaps

• Create learning content for technical audiences

• Cross-functional Integration

• Partner with the technical onboarding program to ensure the onboarding experience is well-integrated with the broader technical learning ecosystem

• Integrate technical manager training topics into People Development's Manager programming — ensuring engineering managers are well-served within the broader PDev portfolio

• As the role grows, contribute to resourcing decisions and help shape the structure of the technical learning function at the company

• Stakeholder Partnership

• Build and maintain trusted relationships with engineering leaders, infrastructure TPMs, and tech-adjacent teams as the face of PDev to the technical community

• Partner with HRBPs and People Analytics to understand the needs of the technical audience and measure program impact

• Navigate cross-functional dependencies (legal, comms, compliance, LMS/platform) to keep programs running smoothly

Experience:

• 5+ years of experience in learning & development, technical program management, or a closely related field — with demonstrated ownership of complex, cross-functional programs

• Experience designing and delivering learning programs for technical audiences (i.e. Software Engineering) — you should be comfortable reviewing code snippets, understanding Git workflows (e.g. opening PRs, working in GitHub), and building curriculum for hands-on technical content

• Strong program management skills: able to manage multiple programs simultaneously, define milestones, identify risks, and adapt in ambiguous environments

• Demonstrated ability to build trusted relationships with engineering leaders and cross-functional stakeholders

• Experience with AI/ML learning content, technical enablement, or developer education

• Familiarity with LMS platforms (e.g., Codecademy, Docebo, Udemy) and experience managing compliance or required training workflows

• Excellent communication skills — able to synthesize complex tradeoffs and present recommendations to senior leaders clearly and confidently

• Comfort operating in a fast-moving environment where programs may need to be built, inherited, or adapted.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits

• Mental health benefits

• Family building benefits

• Child care and pet benefits

• Access to a the company funded Health Care Savings Account

• RRSP plan with company match to help save for your future

• In addition to provincial observed holidays, salaried team members are covered under the company's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service

• the company is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.

• Subsidized commuter benefits and the company ride credits

the company is committed to creating an inclusive workforce that fosters belonging. the company believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. the company also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

the company highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. the company considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks the company offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is