Technical Content Writer

Thomson Reuters; Toronto; Hybrid; Full time

Job summary

Thomson Reuters is seeking a Technical Content Writer in Toronto. The role involves creating and managing content for API documentation, working closely with multiple product teams. Candidates should possess technical writing skills, knowledge of HTML/JSON, and experience in SEO and marketing. This position is hybrid and offers a competitive hourly pay range.

Benefits

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Qualifications

• Experience in technical writing, especially API documentation.
• Familiarity with SEO strategies and A/B testing.
• Ability to utilize AI tools for content drafting.

Responsibilities

• Write and manage API documentation for external markets.
• Conduct A/B testing for marketing content.
• Create new documentation utilizing AEM and Adobe CMS.

Skills

Technical writing experience

SEO and marketing

A/B testing

HTML and JSON knowledge

AI content creation

Tools

AEM

Adobe CMS

Job description

This range is provided by Thomson Reuters. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$30.00/hr - CA$35.00/hr

Direct message the job poster from Thomson Reuters

Location: Toronto (hybrid x2/week in office)

About the Role:

We are looking for a Technical Content Writer who can help us create and manage content. You will work with 26 product teams at TR to write, review, and sell API documentation. Your work will be aimed at external markets.

Key Responsibilities:

• Understand and explain API concepts.
• Write and review API documentation.
• Position content for external audiences.
• Create new documentation using AEM and Adobe CMS.
• Build SEO and marketing content.
• Conduct A/B testing and marketing.
• Use GitHub to commit changes and manage pull requests.
• Write content in Markdown format.
• Add AI-related content and lead the framing for AI projects.
• Help shape the tone and voice of our conversational UI (Chatbot).

Requirements:

• Knowledge of HTML and JSON
• Knowledge of HTML.
• Ability to use AI tools for drafting content.
• Background in tech, preferably from Amazon or a financial institution (nice to have).
• Portfolio submission (nice to have).

Skills:

• Technical writing experience
• SEO and marketing
• A/B testing
• HTML and Json
• AI content creation
• AEM and Adobe CMS (nice to have).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The pay rate that the employer in good faith reasonably expects to pay for this position is $30-$35/hr CAD

Our optional benefits include medical, dental, vision and retirement benefits.

Applications will be accepted on an ongoing basis.

Tundra Technical Solutions (the operator of this Talent Community) is a global leader of contingent talent services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology and Writing/Editing

• Industries

  Legal Services and Technology, Information and Media

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