Technical Assistant

HUB International; Lower Sackville; On-site; CAD 35,000 - 50,000; Full time

Job summary

HUB International is seeking a Technical Assistant to provide essential administrative support to a team of Property and Casualty brokers in Canada. The role focuses on billing concepts, financing processes, and accurate clerical work, with regular communication and documentation tasks.

You will respond to insurance confirmations, prepare presentations, and manage mail and phones while maintaining a fast-paced, detail-oriented workflow in a collaborative environment.

Qualifications

• Degree in office automation, secretarial studies or equivalent.
• Excellent knowledge of Microsoft Suite (Word and Excel).

Responsibilities

• Provide administrative support to a team of Property and Casualty insurance brokers.
• Handle billing concepts and financing processes, including reimbursement cheques when applicable.
• Follow up on activities and respond to insurance confirmations (certificates, creditors, landlords).
• Perform clerical tasks (layout, presentations, contents, binders).
• Answer phones and distribute mail; maintain accurate records and filing.
• Proficient in computer software (EPIC, Excel, Word, Outlook).
• Set priorities to meet deadlines and collaborate with team members.

Skills

Attention to detail

Accuracy

Organizational skills

Team spirit

Education

Degree in office automation or secretarial studies

Tools

EPIC

Excel

Word

Outlook

Job description

Live your PASSION at HUBInternational

Through our network of more than 650 offices in North America, HUB International offers you a competitive, challenging and user-friendly work environment that strategically positions our employees for their longevity and success.

WHY CHOOSE HUB?

At HUB, we believe it is important to invest in the future of our employees and to provide ongoing opportunities for growth and development. Our entrepreneurial culture creates an environment that allows our people to make the best decisions for our customers and our organization, focusing on expanding industry knowledge of our insurance professionals to better serve our valued clients.

We are committed to providing you with competitive and flexible benefits that reflect your current needs, while evolving over time. Join us as we take the first step towards creating a future that combines a diverse and challenging work environment, financial security and job satisfaction.

WE ARE YOUR IDEAL SOLUTION IF YOU:

• Seek a scalable work environment in a growing organization
• want to help others protect their future
• have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• are focused on learning and development to enhance your knowledge and industry expertise
• are an independent person willing to invest time and energy in order to learn the technical aspects of our company
• believe in integrity and success in developing relationships with others

Technical assistant

Job description

The Technical Assistant occupies a crucial position in providing administrative support to a team of Property and Casualty insurance brokers.

His/Her main duties include, but are not limited to, the following:

• Master the concept of billing
• Master the financing process, follow it up and request reimbursement cheques from policyholders and/or financing, where applicable.
• Follows up on activities
• Responds to various insurance confirmation requests (certificate, creditor, landlords)
• Master clerical tasks (page layout, preparation of presentations, table of contents, binders)
• Answering phones
• Distribution of mail
• Proficient in computer software (EPIC, Excel, Word, Outlook, etc.)
• Issues certificates according to instructions and forwards them to the appropriate people
• Sets priorities according to deadlines
• Respect the pace and needs of other team members
• Accomplishes accurate and precise work

Job requirements

Technical skills

• Degree in office automation, secretarial studies or equivalent.
• Excellent knowledge of Microsoft Suite (Word and Excel).

Personal skills

• Attention to detail
• Accuracy and meticulousness
• Ability to analyze protection
• Strong organizational skills and ability to prioritize
• Proven ability to work in a fast-paced, dynamic environment
• Demonstrate good team spirit.

Complementary skills

• Knowledge of EPIC software, an asset;
• Paperless environment, an asset;
• Knowledge of the insurance industry, an asset.

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Department Office Administration & Clerical

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required